Insurance policy "incorrect" after claim, told the premium has doubled with Insure4boats

[unclebulgaria67]

What is the value of the claim ?

 

I would suggest that you pay the additional premium and have the claim processed, But when you pay the addiitional amount, state that it is being paid under protest and that you will referring the matter to the FOS. Ask them if they will send their complaints final decision letter stating the amount of £138 is due, stating the reasons for this, so that the matter may be escalated to the FOS without delay,

 

And I would suggested sending a Data protection subject access request to get hold of records. Do you have proof that they told you the policy you had was ok for the boats location ?

 

 

[unclebulgaria67]

Chase up payment of the claim and register complaint about the issue saying you have paid the extra amount under protest, but would look to involve the FOS in reviewing.