Assessor's report

[Ethel Street]

Is this a loss assessor appointed and paid by your insurance company to produce a report for the insurance company? (Also known as a Loss Adjuster)

 

If so the report is private to insurers and you aren't entitled to a copy but if you ask they might give you one. If refused you could put in a data protection Subject Access Request [SAR] but the request would probably be refused on the basis that a report on your caravan is not personal data about you.

 

This what the professional body for loss adjusters says:

 

"The loss adjuster will usually send a report to the insurance company and policyholders often ask whether they are entitled to a copy of the report. Such reports are not usually made available. However, you may ask for guidance as to the view of the loss adjuster.  If you do not agree, you are entitled to ask for an explanation and, if necessary, the method by which you can challenge any decisions."

 

Advice for Policyholders (cila.co.uk)

[Ethel Street]

As the amount of money involved is substantial is there an assessor or engineer you could appoint yourself to give you expert advice on the cause of damage?