Need some advice on taking my insurance company to court

[FruitSalad1010]

Click the link on this -> SAR

[FruitSalad1010]

How did you send the SAR, was it by e-mail, post or both?

 

Apologies I see that you wrote that you e-mailed it. Did you receive any response at all to your e-mail, even an automated one, also which e-mail address did you send it to?

Edited November 8, 2021 by FruitSalad1010

[FruitSalad1010]

Have you ever received a reply after corresponding using that e-mail address, indicating that it is monitored and responded too?

 

While I think it is very likely your SAR has so far been ignored and will be, the statutory deadline to respond does not expire until end of day tomorrow.

 

Unfortunately there is still plausible to consider they may not have received your SAR, although this is unlikely.

In order to make this a slam dunk and I would send a signed SAR in writing to their address with proof of postage. I would also scan a copy of said document and send it to them to their e-mail address indicating they will receive a written copy and ask them why they have not responded to your e-mail on 11th October 2021.

I think when no reply is received to a SAR via e-mail it is preferable to do this after a couple of days in order that you don't end up extending the statutory deadline by several weeks.