CIFAS False Application Marker

[crazyfj]

Hi

 

TSB has placed a marker in 2016 claiming false application for a current account. When I made the application I already had saving accounts with them.

 

Ii did SARS request and TSB supplied information and they claim I didn't declare my previous addresses on the app during the application.  It isn't like me. I have always declared my address history and still do. I asked for the steps and the application form but they cannot supply this. 

 

I can get certain cards for example Batclays gave me a transfer card recently other companies won't lend re CIFAS.

 

Does anyone know when will it drop off? Secondly TSB have acknowledged my complaint but its now over 60 days and no reply when I request an update, CIFAS won't get involved until they issue a final response. 

 

Any suggestions? 

 

Thanks 

[unclebulgaria67]

Well you can go to the FOS as TSB have had opportunity to respond to your complaint within the time period allowed.

 

Going to the FOS should hopefully push TSB to resolve your complaint.