Been paying stepchange for 8yrs - can my OH do a full & Final to Capquest on the 2 debts from 15yrs ago?

[Billy Bremner]

I would be grateful if anybody could offer any useful advice on this. Sorry if it's in the wrong forum.

 

My girlfriend has been paying off debts years through Stepchange.

I may be in the position to pay a large percentage of the final 2 debts , the largest 1 is with Capquest, and I wondered how to go about making a full and final settlement.

 

Also I wondered if anybody has an idea of the percentage  of the debt likely to be enough for them as I can't pay the full balance.

 

Many thanks in advance

Billy

 

 

[Bazooka Boo]

WHOOOOOAAAAAAA!

 

Hold yer 'Orses.

 

When you say ''years'' exactly how long?

 

Do any of her debts show on her credit file?

 

Have you ever requested the CCA for any of her debts?

[Billy Bremner]

Thanks for replying.

 

The original debts were from possibly 15 years ago.

She struggled to pay them for a few years but eventually had to go to Stepchange to get help in around 2013.

 

NCO/Arrow took over the largest one in 2014 and then Capquest took it over in 2016.

 

She doesn't have an account with a reference agency to check her file but I could help her do that if necessary .

She hasn't requested a CCA and she's not sure what that is.

Moorcroft took over the smaller one in 2018

 

Thanks again

Billy

 

To update this I've just checked her credit file for her with Credit Karma and the both of these debts are still showing

 

Thanks,

Billy

[dx100uk]

you should never blindly pay a DCA anything

they are NOT BAILIFFS

and have 

ZERO legal powers on ANY debt, no matter what it's type.

 

NCO/Arrows/Capquest are all the same lot, just different trading names to scam people out of money

 

can you please tell us about the debts.

 

Original creditor

type of credit 

when taken out

what is the defaulted date

how much is owing.

 

 

[Billy Bremner]

Thanks for replying.

 

The biggest debt was originally with Very catalogue .

The original catalogue account was from over 20yrs ago probably.

She first had problems paying maybe 15 years ago but doesn't know when defaulted

Now down to 1200 ish from 6K ish.

This is on her Credit Report as a debt to Arrow with no dates or a default etc'???

 

The second is Argos Card services

Was opened in 2002

Timescale as with above debt.

Listed on Credit Report as owing 300 ish with no default date.

 

Thanks

Billy

 

 

 

 

 

 

 

 

 

[dx100uk]

send capquest a CCA request for both.

 

they have 12+2 working days to reply, after that stop payments till they do.

 

and we check the bogroll they send back is legally enforceable.

 

i've moved you to the debt self help forum

 

read a few threads here and you'll soon get the Idea.

 

or type in cash cow in our search of the red banner. top right

 

[Billy Bremner]

Many thanks for that. I'll post them tomorrow.

As a matter of interest is it legal for Arrow to have added this to her Credit Report?

 

Many thanks

Billy

[dx100uk]

i would suspect the debt was defaulted years ago by the original creditor

as such no it should not be showing if the default notice was issued more than 6yrs ago.

 

when did she get the letters of assignment advising of the sale of these debts to a debt buyer?

 

 

[Billy Bremner]

Thanks dx100uk.

 

The letter of assignment for the biggest debt  from Shop Direct/Very to Arrow was October 2014.

 

I believe the smaller debt is still owned by Argos but may be being collected Moorcroft.

 

Cheers,

Billy

[dx100uk]

look at moorcrofts letter it should say our client xxxx

moorcroft don't buy debts only act for clients.

 

the defaulted date for the shop direct very CAT debt would be from before or upon sale by SD.

arrows name is simply replaced by SD's .

 

i will guess she got scammed into paying a DCA by Stepchange so should be close to that date she started the DMP

[Billy Bremner]

Thanks dx100uk.

 

In your opinion would it be worth complaining to the Credit Report company about it still being on her report ?

 

Thanks,

Billy

[dx100uk]

if the defaulted date is within 6yrs it will show.

now if it wasn't defaulted promptly when it should have been, is another matter that only an SAR to the original creditor would prove or not.

[Billy Bremner]

Thanks

 

I will look into that.

Appreciate you taking the time to offer your help.

 

Cheers

Billy

[dx100uk]

read a few threads here

get upto speed on the whole debt industry...

 

Debt management and Debt self-help - Consumer Action Group