Gemini Windscreen PCN - Broomfield hospital, Chelmsford - conned by operator emptying machine? - ** PCN CANCELLED **

[Marene]

We used the car park at Broomfield hospital today. When my husband went to pay, the meter was being emptied. The chap said he would take the details and he keyed them into his phone then said OK that is your ticket for the day.

 

When we returned to the car a fine had been issued.

We couldn't find any one to discuss this with.

 

The fine was issued by Gemini parking solutions 

 Please can you offer any advice. Thank you 

[Marene]

Yes we had a ticket on the windscreen when we went back to the car. 

[Marene]

1 The date of infringement?

19 May 2021
 

2 Have you yet appealed to the parking company yet? [Y/N?]

No, we wanted advice first.
 

If you have then please post up whatever you sent and how you sent it and the date you sent it,

suitably redacted. [as a PDF- follow the upload guide]

 

Has there been a response?

N/A
 

Please AS A PDFFILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]

 

If you haven't appealed yet - .........DONT ! seek advice on your topic first.

 

Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days]

No
 

What date is on it?

N/A
 

Did the NTK provide photographic evidence?

N/A
 

[scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide]

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?]

N/A
 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances]

N/A
 

5 Who is the parking company?

Gemini Parking Solutions
 

6. Where exactly [Carpark name and town] did you park?

Broomfield Hospital car park, Chelmsford, Essex

 

please do not put JPG Picture files into your post
 

[Marene]

What happens then please as it is obviously after the 14 day period for payment at the lower rate. Also do you recommend that we contact the company direct to tell them what their staff are doing. Thank you. Your help is appreciated. 

[Marene]

Thank you. I am still unsure what happens after we receive N T K. This is a scary situation. 

[Marene]

Thanks that is reassuring. Do you have any idea who I should address a letter to at the hospital. I have emailed the PALs but not had any response yet. Not sure if they are the correct people to deal with. Thank you for your help. 

[Marene]

Thanks to your advice I contacted the hospital and the notice has been cancelled. They claimed the message was sent to place us on the exemption list but due to signal issues it was not added resulting in the ticket. 

It has been confirmed as cancelled. Thanks again. 

[Marene]

I just addressed my letter to the hospital but it was dealt with by Robert Rutty.  car parking admin support Estates and facilities management directorate. I have an email address if it is OK to include that here. 

[Marene]

Email address I used is Robert.Rutty @meht.nhs.uk

Obviously this is the hospital and not the parking company.