EBAY UK problem

[John 1963]

hello all does anyone actually have an address or telephone number for Ebay UK that actually works? I have never known a company in my life that goes out of it's way to be so difficult to contact.

 

I have had my account since 2008, purchased over 1000 items, and never had any negative feedback.

 

Since Xmas I have had a lot of emails off them telling me I can sell things free of charge, I had never sold before, and I did have some stuff I didn't need which I had purchased off Ebay originally 

 

Day 1 I put up a copy of Windows 10 on DVD which I never used and it was still sealed, I purchased another copy on a zip drive so this was surplus and as stated purchased off Ebay.

 

Day 2 I put up an unused copy of Football Manager 2020, I downloaded the Steam version instead as it seemed quite simple, this another Ebay purchase.

 

Day 3 I listed a used Omega wristwatch I purchased off them about 10 years ago, I knew it was genuine as I have it serviced every couple of years. The last item was a used HP printer which I never got on with, again from an Ebay seller.

 

24 hours later I got an email saying my account was suspended indefinitely as I had been trying to sell counterfeit goods, and there was no appeal!!!!!!!!!!!!!

 

Well this is utter rubbish but I want to tell them what I think of their slanderous company, I really am seething over this because now I cannot buy anything either.

 

HELP PLEASE.

[dx100uk]

why not use the chat or message them

you can appeal but trying to grab the phone and being hot headed is not the way.

you need to ask which item raised the issue that resulted in the suspension, note suspension not forever .

 

 

[John 1963]

it's the chat that said there is no appeal, they are claiming all four items are counterfeit and the account has been permanently suspended.