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- Qantas 'ghost flights': Airline agrees payouts to settle lawsuit
  
  By NewsBot · Posted 1 hour ago
  
  Qantas agrees to pay millions to settle lawsuit accusing it of selling tickets to cancelled flights.View the full article
- The rise of Sweden's super rich
  
  By NewsBot · Posted 3 hours ago
  
  Why the Nordic nation, despite its reputation for social equality, has so many billionaires.View the full article
- No Eurotunnel queues with new travel system, boss says
  
  By NewsBot · Posted 3 hours ago
  
  The firm's boss says extra lanes and technology means changes starting in October will go smoothly.View the full article
- Why mortgage rates are going up, not down
  
  By NewsBot · Posted Yesterday at 01:28
  
  The cost of a new fixed mortgage has risen in recent days, defying many homeowners' hopes and expectations.View the full article
- Savvy savers take revenge on banks: £5bn drained from current accounts in bid for better returns
  
  By NewsBot · Posted Saturday at 20:50
  
  They are piling billions into accounts paying a higher return, new analysis shows, giving banks a headache.View the full article
Our picks
- Datasearch Services Ltd/Michael Isaacs - fined for gaining pers details of debtors by using AI voice changing software to impersonate debtors to their debt owners
  
  NewsBot posted a topic in Debt Collection Agencies, June 21, 2023
  A former tracing agent pleaded guilty and was fined for illegally obtaining personal information to check if customers of a high street bank could repay their debts.View the full article
  
  0 replies
  Picked By
  dx100uk, June 21, 2023
- Rescue Mate delivered the wrong tyre and want me to pay for it
  
  Grablicht posted a topic in General Motoring Issues, June 6, 2023
  Rescue Mate delivered the wrong tire and want me to pay for it. https://www.consumeractiongroup.co.uk/topic/458849-rescue-mate-delivered-the-wrong-tire-and-want-me-to-pay-for-it/&do=findComment&comment=5215225
  
  6 replies
  Picked By
  Grablicht, June 6, 2023
- Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
  
  Beingfleeced posted a topic in Student loans/SLC, June 16, 2022
  Erudio student loan deferment problems?. https://www.consumeractiongroup.co.uk/topic/454154-erudio-student-loan-deferment-problems/&do=findComment&comment=5191087
  
  20 replies
  Picked By
  Beingfleeced, June 5, 2023
- Post in Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
  
  Beingfleeced posted a post in a topic, June 5, 2023
  Just wanted to finalise this story by sharing that I’ve had my complaint to FOS upheld. It’s been an anxiety and anger fuelled time but worth it to win against this disgusting company.
  
  Initially it was not upheld because they stated it was my responsibility to update my address and Erudio did nothing wrong. But I added further comment and referred them to similar decisions where complaints had been upheld.
  
  The crucial element was that Erudio stopped sending deferment email reminders in 2021 and all those people who hadn’t updated their addresses did not remember to defer because everything was sent by post.
  
  FOS basically said that Erudio could and should have done more to contact me once the account went into arrears. They had my email address and phone number but didn’t use it. They stated that it is standard industry practice to trace a new address for people which they obviously didn’t attempt. Funny that once it was with Capquest, the phone calls were plentiful.
  
  Anyway, the decision hasn’t been published online yet but once there’s a link I’ll post it on this group. I realise we’ve only got another year or so for these particular loans but I hope I can help someone else by posting here.
  Picked By
  BankFodder, June 5, 2023
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