Arrows, Capquest, moorcroft and HSBC managed loan/OD debacle

[Big1978]

Hello all some please,

 

I'm *trying* to get myself back on an even keel financially. So I took the advice of you guys and did my credit file with Noddle.

 

There is something on there from 01/02/2008 (Arrow Global) for £3,010. I literally have no idea what this is for or how to go about finding out. I raised a dispute with Noddle but they rejected my claim to have it removed.

 

What next?

 

Also I asked for the financial link to be removed to my ex husband but they refused that also because we still have connected debt. We have a clean break order in place - what do I do about that please?

[silverfox1961]

Hi, sorry you were missed.

 

The only way to find out what is going on is to write to Arrow but before you do, can you check the dates fully. I am assuming the date you posted above is the start date of the account in question. What is needed is the date of default. this is to ensure that before contact is made that you are not poking the sleeping dog.

 

Once we have that info, we can advise better on your next steps.

[Big1978]

Hi thanks for the reply... I've checked and have the following information:

 

 

Account start date

01/02/2008

Opening balance

£ 3,010

 

Repayment frequency

Monthly

 

Date of default

26/04/2012

 

Default balance

£ 3,010

[silverfox1961]

It seems odd that the account was taken out in 2008 and the balance is still the same now. If no payments were made to this account then why did they take so long to default it.

 

As you know nothing of this debt, it may be worth writing to Arrow to get some more info on this debt however IF it is your debt and you have simply forgotten about it, contacting them is akin to poking a sleeping dog. If, however, this debt has nothing to do with you, you would want them to substantiate the entry on your credit file and not a mistake on their part.

 

It may be worth checking your linked addresses to and see if there is one that you don't recognise.

 

There have been plenty of occasions where a debt collector has got 2 + 2 and it equalled 5 and they have got the wrong person (i.e. someone with the same name as you)

[Big1978]

Thanks for your help - As my credit is in such a state I think I'm going to focus my attention elsewhere and come back to this one at a later date. Does the debt become statute barred after a period?

 

 

Also, do you know about the financial connection to my ex and how I get that broken (as we have a clean break court order in place)?

[silverfox1961]

Thanks for your help - As my credit is in such a state I think I'm going to focus my attention elsewhere and come back to this one at a later date. Does the debt become statute barred after a period?

 

6 years after the default date (5 in Scotland)

Also, do you know about the financial connection to my ex and how I get that broken (as we have a clean break court order in place)?

 

Not too sure but I would have thought that by doing a financial disassociation and providing a copy of the court orde showing the 'clean break' should help but nothing is guaranteed as your credit file must show a true reflection of the account.

[citizenB]

Do you have any joint debts with the ex ?

[Big1978]

I think so as my credit report says so - it was a very acrimonious split:

 

 

We had a couple of joint accounts - here's the following info:

 

 

First one:

 

 

Account opening date 29/12/1995 (this was his account and then when we married it was converted into a joint account). The default amount was £486, currently it stands at £276 and the status is "gone away".

 

 

Second one:

 

 

Account opening date 31/05/2006. The default amount was £1761, currently it stands at £1072 and again the status is "gone away"

 

 

But there is no mention of his name anywhere on the accounts, just that I have a financial link to him.

[Big1978]

Can somebody please provide me with a link to the statue barred letter?

 

I'm now being contacted by Moorcroft DCA chasing this debt

(which I'm still not sure is mine,

 

but I've checked the addresses linked as advised above

and I did live at that adress many years ago!) -

 

this debt is now statute barred and I want to inform them of this fact.

 

I've been on honeymoon for the last couple of weeks

and I came back to THREE different letters from them

and I'm not happy!!

[maroondevo52]

You will find one in the Library under Debt Collection...

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?403-CAG-Library

[Big1978]

Thanks

[dx100uk]

Just to be clear here

 

SB runs from the lat use of the account or payment to it, not from the defaulted date

 

Defaulted date and statute barring date are not linked.

 

I would pers advise you go get your cra file from a second provider

And see if they have anymore info upon what the debt is and who was the original creditor

 

It could well be your ex used the account after you so thus it might not be sb'd

 

I'd also refrain from sending an SB letter to a fleecing dca

Won't stop them but simply tells them they've found their phishing target.

 

A dca is not a bailiff

And has

No such legal powers

 

Dx

[Big1978]

Ok thanks - I'll do that (the CR report) - what do I do in the meantime with Moorcroft? Something? Or nothing?

[dx100uk]

IMHO nothing

 

Gather more info first

 

Dx

[Big1978]

Hello all. Here's an update on the above (don't know if you need to change the thread title?).

 

I checked Experian and this was in there with the same information so in October last year I sent Moorcroft a CCA letter. No response received (I have the signed for receipt).

 

Letter received today saying that Capquest are now managing my account on behalf of Moorcroft.

 

Anything need doing? I believe no (the same with my Hoist/Cohen thread).

[Big1978]

Got another letter today saying I'd not contacted them etc etc... and offering me the opportunity to negotiate - I'm assuming that I just wait until we get further on in the "legal" process?

[dx100uk]

nothing legal about anything they do

 

 

capquest don't chase debts for Moorcroft

as Moorcroft arnt debt buyers.

 

 

so your story is wee confusing.

[Big1978]

I'm confused too, then.

 

Who are Moorcroft then?

[dx100uk]

well we've sort of had a few random posts from you over the months here.

post 38 you said Moorcroft and capquest

but I assume you are dealing with numerous debts on one thread

[Big1978]

Oh yes - I see now. Sorry about that. Can you amend this thread (using your admin wizardry)?

 

I'm sorry for the randomness

- I was in a mess and it's taken me a long time to get things sorted and things are getting there

- save for this Arrow Global..

. and having had a baby 3 months ago has not helped my mind

 

 

I've gone through the paperwork and it started as Moorcroft (whom I sent a S78 request to in 2015 a nothing back apart from a letter stating they'd request the paperwork but not heard anything back).

 

 

Then it went to Arrow Global and now it's gone to Capquest. Does that make more sense?

[dx100uk]

moorcgroft wold have been chasing when the OC still owned it

then the debt was sold [you should have had a Notice of assignment?]

 

 

Arrow bought it

capquest are arrows.

 

 

what debt are we talking about

as ill renamed and pop it in the correct forum then.

 

 

dx

[Big1978]

That's the problem - All the letters received from Moorcroft do not say who the OC was. The letters are Re: Arrow Global with a client reference - hence the S78 request back then.

 

Maybe name the thread Arrow Global?

 

Thank you as always for your help

[dx100uk]

ah so moorcrap were chasing for arrows then

so the debt was sold long ago.

 

 

dx

[Big1978]

Yep, and unlike most of my other debts I can hand on heart say I have literally no idea what this is for!

[Bazooka Boo]

OK, what does your credit file say in all of this?

 

I can see that this has been dragging along for a long time now, so I'd be inclined to let sleeping dogs lie unless they're rattling your cage again??