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Townend81 v BoS ** WON **


townend81
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Well i thought i'd better start up a thread seeing as i'm finally getting round to sending off my Initial request for repayment. Data request is all done and dusted. Statements received and charges totalled up. £1025 in just over a year and a half! Swines. Will let you all know in the coming weeks what happens when (or if) i receive a response. Thanks to everyone for all the useful info on the site. You've been a great help.

 

Paul

 

Data request sent:26/06/06

Confirmation received:11/07/06

Statements received:20/07/06

Initial payment request sent:30/11/06

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  • 2 weeks later...

Well i received a response this morning. Last day of the 14 days before my LBA funnily enough. I'm still sending the LBA off though because the letter i got back was

 

"I'm sorry your unhappy blah blah blah.....we'll get back to you in four weeks." Yeah right!

 

My question is, This response came from

Peter Barry

Customer Relations

PO Box 29112

Dunfermline

KY11 2ZX

 

Can i send a reply back to a PO Box? Or should i send it somewhwere else? To be honest i don't know what a PO Box is!

 

Thanks

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Hi there

 

If you are worried about being a PO Box why don't you phone the number on the letter and ask the question? They will be able to tell you if there will be somebody there to sign for it.

 

Hope this helps

Gemspan

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Hi again Gemspan.

 

Thanks again for replying. You seem to be the only one replying and i really appreciate it. It's a nightmare when your going through this and you don't get any help. Even if the questions are as trivial as mine!

 

Yeah your right. I phoned and it's fine to post recorded to a PO Box. The woman was actually very helpful! I just read so much about only corresponding my mail that my mind got totally set on it! LOL!

 

Thanks again Gemspan

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Wait until I start my claim!!! You can help me then!!! Good luck. I'm getting really into the swing of things now. Received a solicitors letter today re my claim with Lloyds TSB. Will be writing back informing them of court action etc., etc., etc.,

 

Gemspan

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  • 1 month later...

Well i've prepared court forms ready to be handed in tomorrow. I haven't posted all the details lately because you never know who's reading. This is just a quick update. I hope i did them all ok. After thats done i need to start preparing the court bundle. Should be fun!

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Good luck

 

I havent even had a reply from BOS regarding my claims and I've sent 2 letters plus reminders about the SAR. Today is the day that I will be preparing my court papers and taking them to the local court tomorrow. If I claim through MCOL do I have to have an address in England or can I just use my own address but use the Halifax address for BOS> What are you doing?

 

Kind regards

Gemspan

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I'm just keeping it simple and handing them in to the court in person. That way i get to speak to someone in person so i can understand the process better and get them to check the papers while they're at it.

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  • 2 weeks later...

Sods law isn't it. I got turned away from the court yesterday for a mistake in my POC. So i Amended the problem and went back today and lodged the claim. An hour later i got a phone call from customer relations. Now bearing in mind the amount is £955 (£1025-£70 from previously refunded charges). The lady said "blah blah They're legal, Blah goodwill gesture, we can offer £650". I said no. 2 mins later she said £850. I said no. Told her i want the full amount including court costs. "Court costs?" she said. "yes" i said "lodged an hour ago" i said. So she put me on hold for about 5 mins and finally came back and told me i could have the full amount including costs. So i'm just awaiting payment now guys. THANK YOU. When the cheque arrives and is cashed i'll cancel court action and donate to CAG. Thanks again.

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  • 3 weeks later...

Congrats townend! 1 week after LBA leeter sent - hopng they will make offer before court papers! Don't mind about going to court just would prefer not to have the hassell!!!

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