Paying Claims company

[davehsug]

Hello.

I'm asking a question regarding paying a PPI company.

I won't name names, unless anyone thinks it's relevant.

 

My partner made a claim to a PPI company a few weeks before the deadline.

He received a letter from Lloyds asking for authority for them to act, which he supplied.

 

A couple of weeks later, rather unexpectedly, he had a letter from Lloyds with an offer, which he accepted.

He's now received the payment.

 

In all of this time, he had nothing from the PPI company apart from the odd text, asking him to keep them informed if he heard anything.

 

He scanned the letter with the offer from Lloyds and emailed it to them as requested,

expecting them to invoice him,

he has no intention of not paying,

even though they seem to have done next to nothing.

 

This week,

he receive 2 letters from them containing 3 forms in total,

for him to complete, 

checking his details as Lloyds told them there was an error.

 

I've advised him to ignore the form,

since he's been paid & is just waiting for them to claim the money from him,

and if they're so inefficient,

that they ignore emails virtually offering them money,

they might forget about it altogether!

 

Is this the right course of action?

He's concerned they'll take him to court for not paying,

but I don't see how they can,

when they've never even asked for any.

 

Any advice greatly appreciated.

 

[dx100uk]

don't sign anymore forms.

 

write to them thanking them for their involvement to date

but cancelling any further contracts or investigations by them on his behalf.

 

ask what monies are outstanding upon the fees for the one success ref'd xxxx.

 

dx

 

[davehsug]

Thanks very much. Greatly appreciated.