Virgin media account

[Janerk]

I had a virgin media account back in 2010 this was passed to BPO in Sept 2012 where I agreed £5 a month and paid it .

This was then passed to SRJ in Feb 2013 again carried on paying £5a month

 

then on June 2015 i got a letter to say that they were no longer instructed in this matter and to contact the original debtor.

Spoke to Virgin who knew nothing about it.

However I've just checked my credit score on Clearscore and it is showing as a debt I never pay . Whst should I do ? 

[dx100uk]

what is the defaulted date in the summary?

 

if its from 2010

after your third missed or short payment 

it should have been defaulted

and as the default would now be +6yrs old

the debt should no longer be showing.

I notice from your original thread

you had lots of other debts

hope you stopped paying all those too!!

 

[Janerk]

Yes the default would of been 2011/12 first letter I got is dated Aug 2012 when I made an offer of £5 a month. How do I get it off Clearscore ? Thanks

[dx100uk]

WRITE to virgin media

demand that they register a backdated default

give them 14 days to correctly default the debt at date xxxx [third missed/short payment.]

as per the ICO rules current for 2010 - 2014.

 

failure to carry out my demand will force me to start a serious complaint with the ICO without further reference nor warming and seek financial compensation.

 

 

 

 

[Janerk]

Hi I've sent off to virgin media and have heard nothing back what should I do now? Thanks

[Andyorch]

Write to Clearscore and others and add a notice of correction.

[dx100uk]

1 hour ago, Janerk said:

Hi I've sent off to virgin media and have heard nothing back what should I do now? Thanks

 

so you complained to the ico then after the stated 14days?

 

dx