We sent initial letter to Nationwide today

[Beardedlaydee]

Nervous now!

 

Any idea how long it could take to get a result?

[Beardedlaydee]

Nervous now!

 

Any idea how long it could take to get a result?

[BankFodder]

What did you say, what did you ask for

[BankFodder]

What did you say, what did you ask for

[Beardedlaydee]

My husband did it and used the sample letter from this site. He asked for charges of around £900 to be refunded. (he did put the exact amount!)

[Beardedlaydee]

My husband did it and used the sample letter from this site. He asked for charges of around £900 to be refunded. (he did put the exact amount!)

[Dave Johnson]

Hi,

I went into the Bedford branch to get my 6 years worth of statements, which arrived 2 days later.I then hand delivered the standard letter(excluding the statement request bit obviously) and received a very polite no 2 days after that.I now have to wait until tomorrow (I gave them 7 days to pay back all charges) until I put in my claim at court.

 

Dave.

[Dave Johnson]

Hi,

I went into the Bedford branch to get my 6 years worth of statements, which arrived 2 days later.I then hand delivered the standard letter(excluding the statement request bit obviously) and received a very polite no 2 days after that.I now have to wait until tomorrow (I gave them 7 days to pay back all charges) until I put in my claim at court.

 

Dave.

[BankFodder]

Hi,

I went into the Bedford branch to get my 6 years worth of statements, which arrived 2 days later.I then hand delivered the standard letter(excluding the statement request bit obviously) and received a very polite no 2 days after that.I now have to wait until tomorrow (I gave them 7 days to pay back all charges) until I put in my claim at court.

 

Dave.

Separate thread please

[BankFodder]

Hi,

I went into the Bedford branch to get my 6 years worth of statements, which arrived 2 days later.I then hand delivered the standard letter(excluding the statement request bit obviously) and received a very polite no 2 days after that.I now have to wait until tomorrow (I gave them 7 days to pay back all charges) until I put in my claim at court.

 

Dave.

Separate thread please

[BankFodder]

My husband did it and used the sample letter from this site. He asked for charges of around £900 to be refunded. (he did put the exact amount!)

 

You took out the DPA statement then?

[BankFodder]

My husband did it and used the sample letter from this site. He asked for charges of around £900 to be refunded. (he did put the exact amount!)

 

You took out the DPA statement then?

[Beardedlaydee]

I think he left that part in as we only have online statements

[Beardedlaydee]

I think he left that part in as we only have online statements

[Beardedlaydee]

Hi,

 

This is Debbie's husband. Although we know the exact amount, it would be handy to have all of the statements anyway in case we ever do get as far as court action as I'm not 100% sure that we have all of these.

 

If the DPA request wasn't taken out (which it wasn't) will a separate letter have to be sent to the bank requesting the mone again?

[Beardedlaydee]

Hi,

 

This is Debbie's husband. Although we know the exact amount, it would be handy to have all of the statements anyway in case we ever do get as far as court action as I'm not 100% sure that we have all of these.

 

If the DPA request wasn't taken out (which it wasn't) will a separate letter have to be sent to the bank requesting the mone again?

[BankFodder]

Hi,

 

This is Debbie's husband. Although we know the exact amount, it would be handy to have all of the statements anyway in case we ever do get as far as court action as I'm not 100% sure that we have all of these.

 

If the DPA request wasn't taken out (which it wasn't) will a separate letter have to be sent to the bank requesting the mone again?

 

I'm afraid that I think that the template letter is causing probelms and it is going to be replaced.

 

If you know all of your charges, then send them a 14 day lette before action.

Send them a DPA request as well anyway. Send it separately in a separate letter so there is no risk of confusion.

 

if you don't knwo your charges then wait for the DPA response. Do your schedule, send it as a letter before action and at the end of your deadline send them the Good News.

 

Do this now even if it duplicates what you have already done. Who cares.

 

I'm going to sort out the Library letters

[BankFodder]

Hi,

 

This is Debbie's husband. Although we know the exact amount, it would be handy to have all of the statements anyway in case we ever do get as far as court action as I'm not 100% sure that we have all of these.

 

If the DPA request wasn't taken out (which it wasn't) will a separate letter have to be sent to the bank requesting the mone again?

 

I'm afraid that I think that the template letter is causing probelms and it is going to be replaced.

 

If you know all of your charges, then send them a 14 day lette before action.

Send them a DPA request as well anyway. Send it separately in a separate letter so there is no risk of confusion.

 

if you don't knwo your charges then wait for the DPA response. Do your schedule, send it as a letter before action and at the end of your deadline send them the Good News.

 

Do this now even if it duplicates what you have already done. Who cares.

 

I'm going to sort out the Library letters

[Beardedlaydee]

OK then, I'm assuming (probably incorrectly) that the 14 day action letter should be the letter I have already sent to them without the DPA stuff in it and the terms changed from 7 days to 14 days? Sorry to be a pain, just want to make sure I get it right

[Beardedlaydee]

OK then, I'm assuming (probably incorrectly) that the 14 day action letter should be the letter I have already sent to them without the DPA stuff in it and the terms changed from 7 days to 14 days? Sorry to be a pain, just want to make sure I get it right

[BankFodder]

OK then, I'm assuming (probably incorrectly) that the 14 day action letter should be the letter I have already sent to them without the DPA stuff in it and the terms changed from 7 days to 14 days? Sorry to be a pain, just want to make sure I get it right

 

Sorry but I'm losing track.

 

there are now two new letters n the library. A DPA request - 40 days.

Letter before action - 14 days.

If you have the info, calculate. Send them the letter before action.

If you don't then send the DPA request first to get the info. Then the letter before action.

 

If you have the info but you want thestatements anyway, which I Think is what you want then send both letters at the same time each under speparate cover.

[BankFodder]

OK then, I'm assuming (probably incorrectly) that the 14 day action letter should be the letter I have already sent to them without the DPA stuff in it and the terms changed from 7 days to 14 days? Sorry to be a pain, just want to make sure I get it right

 

Sorry but I'm losing track.

 

there are now two new letters n the library. A DPA request - 40 days.

Letter before action - 14 days.

If you have the info, calculate. Send them the letter before action.

If you don't then send the DPA request first to get the info. Then the letter before action.

 

If you have the info but you want thestatements anyway, which I Think is what you want then send both letters at the same time each under speparate cover.

[Beardedlaydee]

Right, got it. Have done so. Fingers crossed

[Beardedlaydee]

Right, got it. Have done so. Fingers crossed

[Beardedlaydee]

Well, we received a reply from Nationwide containing a very polite sod off. So, here we go with court action, will keep you updated