Barclaycard + Plevin

[azzadle]

Initially I tried to claim mis-sold PPI in 2014 which went to the FOS but was rejected but in October 2017, Barclaycard invited me to complain under the Plevin ruling.

 

Complaint submitted on 15th October 2017, letter from 3rd January 2018 says they haven't even looked into it yet, so submitted to FOS. FOS ruled in my favour, letter dated 1st Feb said they had 4 weeks to make payment. 4 weeks passed, FOS said to give them another 4 weeks.

 

Those 4 weeks have also passed, BC told me it's in a payment queue but can't say when I'll know the breakdown of redress. FOS also said nothing they can do as they've agreed to make payment.

 

It's taken 23 weeks so far and still I have no idea how much I'll be getting or when the funds will arrive. I don't care what it is but I just want information, nobody can seem to give it to me.

 

What can I do from here to kick them into gear?

[BankFodder]

I'm afraid the only thing you can do is to begin a legal action. This is not difficult and in the circumstances you are pretty well 100% certain of success.

 

However, the question will be how much are you claiming? Have you gotten the idea of the value of your PPI claim? Have BC indicated at all what their calculation is – and how does it compare with your own calculation?

 

I can guarantee you that if you issue court papers on this then they will leap into action and suddenly they will re-prioritise you. Of course they could deal with everybody's complaints in a timely manner – but they are too stingy and dishonest to invest the resources needed to undo their wrongdoing. You need to take action in order to help them focus a little more

[azzadle]

It's a little tricky to know how much to claim for, mainly because I don't know what their commission level was. The card ran from 2008-2012, I was a stupid teenager back then so was at the credit limit or over it for most of that time. Unfortunately, I have no statements to trawl through.

 

They've given me ZERO indication as to their calculation.

[BankFodder]

Haven't you sent them an SAR to get copies of all statements and any other related correspondence? This should be your first step and you should get going now.