whatever happens knowhow cover

[tiger265]

When you get your reply it will likely talk about "neglect". It will likely say taking any electrical item into the bathroom is a bad idea. Your daughter is only six, so they will hold you, as her parent, responsible for her actions.

 

So, re-send your email to the CEO. The current CEO has now left to run Boots, but they will still be monitoring his e-mails. Send it now, don't wait for their standard argumentive response.

 

The address you want is sebastian dot james at dixonscarphone dot com

 

Good luck, 4 years @ £4.50 a month is £216. You might get about half of that I reckon. Ask them for goodwill as well, and tell them how "disappointed" you've been with your payment plan.

[tiger265]

https://www.electricalsafetyfirst.org.uk/guides-and-advice/around-the-home/bathroom-safety/

 

https://victoriaplum.com/blog/posts/electrical-products-and-bathroom-safety

 

Looks like this is going nowhere, allowing a child of six to take an electrical item into a bathroom with a bath full of water was clearly a BAD idea is only going to call into account your parenting skills. Maybe give it up?

[tiger265]

Check very carefully your original paperwork. I think the term "unlimited repairs" or "unlimited replacements" is used. Six repairs/replacements is a LONG way from unlimited I think??? Unlimited is more than 100, 1,000 or even 1,000,000?

 

Don't give up, they are expecting you to give up. You need to be like a dog with a bone, but in a nice way...