Claims guys not playing by the rules...warning to all

[baconbuttyman]

A close friend of mine has come to me with an issue he has with these nice people.

 

He is a very busy guy,

so approached them to run PPI checks,

he understand they take a wapping 35%.

 

he had 4 results,

cap one £160+,

Natwest £700+ 300+ from another NWest and some other for £70+,

 

He is YET to be paid out for the 2 larger ones,

the other two sent the cheques to the claims guys,

 

 

They called him up and informed him they would offset the smaller ones against what he owes on the other two, yet to be paid out, bear that in mind.

 

minimum fees for the two larger ones is £350 :o0 and approx £80 for the other two

 

£80 was fees of the small ones

and £150 kept and off set against the other £350,

he has an invoice asking for approx £200 for the larger two.

 

He was talking to me this morning and he explained what was the situation, he was ok with it..

.until i pointed out, they have breeched their own agreement with him!!

 

As he has NOT been paid for the larger two,

and taking into account they run a system where you do not pay them until you have been paid,

offsetting the other money is indeed breeching their own rules and agreement he has with them.

 

be warned, these people WILL keep money owed to you BEFORE you get paid for any larger refunds.

 

he has contacted them and is negotiating a outcome,

i do not known what is the end result.

 

I just thought this needs to be highlighted and a warning for any one out there to be careful

[dx100uk]

we know the fleecers well here

he did ofcourse sign a sheet for EACH RECLAIM.?

[Andyorch]

And the moral of this tale...dont use Claim Guys or any other company offering to reclaim your PPI.

[baconbuttyman]

yes he signed a sheet for each claim,

agreed, so easy to do it your self

[dx100uk]

opps cant see a get out then.

[cjcregg]

and taking into account they run a system where you do not pay them until you have been paid,

 

 

Actually their terms state that payment becomes due at the point that the lender makes the compensation offer, rather than when you get paid. However CMCs are under regulatory requirement to treat their customers fairly and in these circumstances your friend should make a formal complaint so that if they don't play ball the complaint can then go to the Legal Ombudsman.

[Old Cogger]

another case of I am busy person and it back fired, sorry but this happens all the time, if it is moies involved then there are 24 hours in a day set a few minutes to sort out your own claim. many of us find that they are a waste of hard earnt monies for sending a letter that is all they do,