Halifax cold calling problem

[misterpinkwhistle]

Have had 3 or 4 calls recently from cold callers working for Halifax. When you answer phone it goes dead or they ask for you by name and then ring off. Has anyone else had these calls which are to get your feedback for service received. Are Halifax allowed to give 3rd party your contact details ?

[dx100uk]

whats the number

I doubt its Halifax but one of the many spoofers that ring .

 

 

dx

[cchange]

If you bank with them, you agree to t&cs which includes a privacy policy and that is pretty extensive.

Banks even want consent for them to record your movements around a branch via CCTV.

Not had any 3rd party calls myself.

[Bazooka Boo]

Report to the ICO.

 

Do you bank with Shallowfax?

If so lodge a formal complaint.

[misterpinkwhistle]

Thank you for your reply. I have googled the telephone number because of concerns it was a [problem]. It is a company called Network Research, I have contacted their CEO who has said they are working for Halifax to find out what I think of customer service.

They have disclosed the calls which they have made, the concern is that some are silent calls or they ask for you by name and then put the phone down.

[Bazooka Boo]

Report them for making silent calls, and lodge a formal complaint with the bank.