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Dart Charge - need some advice on complaining


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Anyone have any e maill addresses for somebody at Dart charge who isn't a robot?

 

I've just wasted nearly 2 hours on the phone to them as they have raised 3 penalty charges for my account (they mean my reg no) which they show as being £10 in credit but they refuse to apply the credit to the crossings I made.

 

I have never dealt with such useless people (and I work for the NHS) who tell me 'the system may give you a refund it may not' and then expect me to pay again for soemthing I've already paid for!

 

I also wish to complain about one particular call taker who was so rude it was unbelieveable and I want to request the recording of that convesration.

 

Thanks to them I now need a new keyboard... :mad2:

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Run by emovis, part of alberit

 

https://fr.linkedin.com/in/charles-hewson-3079584

 

Try this guy

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Click Here To Make A Donation

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

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they are a shambles, I once went through the crossing forgetting to pay, I paid three days later which was late. I then got a notice claiming for a crossing eventhough there was a credit they wouldnt apply it so had to pay again. And dont start me on the anti clockwise dartford crossing *&*(*(&

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