Credit Resolution Services / Xercise4less

[HateX4L]

Hope someone can provide some advice on where I stand legally with regard to this:-

 

On 23/3/2014 I entered into a yearly membership at X4l.

 

On 10/11/2015, I completed the online cancellation form and immediately cancelled my direct debit with them, which I know they say you are not supposed to do.

 

On receipt of letter of default notice I rang Harlands on 20th November 2015 and paid what I believe to be the final months payment, they agreed this was all that owed.

 

On 6/4/2016, I started receiving threats from Credit Resolution Services that I still owed X4l the payment for the month of December 2014 and so, provided them with proof of the final payment made to Harlands and completion of the online cancellation form,

but despite this the threats continued.

 

 

I stopped communicating with Credit Resolution Services back in July,

but they have in the last week, sent me a letter stating that they may take me to Court and obtain a County Court judgement if I don't pay £183!!

 

 

I do not think they have a leg to stand on, but would be grateful if someone could help clarify things for me.

[dx100uk]

CRS are harlands

 

 

safe to ignore unless you want to send them an email pointing things out again...

[Bazooka Boo]

Ignore them entirely, powerless clown outfit.

 

Embarrass X4L on social media and lodge a formal complaint with them.

 

Shame you paid Harlands anything really, it only went into their profit pocket.

[HateX4L]

Thanks for the replies guys and totally what I was thinking. Muppets!!!

[slick132]

Hi Hate X4L and welcome to CAG

 

When you called Harlands on 20th Nov and paid the further 1 month's fee, you did all that was necessary.

 

I would simply ignore any comm'ns from Harlands/CRS for now. After them, you'll hear from Zinc and, if you're really honoured, you may get the standard Snot-o-Gram from Spratt Endicott, Harlands current pet solicitor.

 

Stay off the phone completely and let us know when Zinc get in touch. They should usually be ignored but you c an have some sport with Spratts when they make contact.

 

Read other threads here and you'll soon see what goes on.