appeals process for dartcharge

[ericsbrother]

my brother paid for 2 crossings at Dartford to go from darkest Essex to deepest Kent and paid online in advance.

A week later he gets 2x£100 fines because he was not charged enough when he paid the amount demanded.

Dartcharge dont employ humans so you cant reason with them about the ridiculousness of the charge so how do you appeal this?

[Bazooka Boo]

I believe you appeal to them direct? Then these.. http://www.trafficpenaltytribunal.gov.uk/

Plenty of success stories mind, 80% of appeals are upheld due to the dire ZX spectrum they use....

http://www.thisismoney.co.uk/money/cars/article-3203313/81-drivers-appeal-against-Dartford-Crossing-fines-win-says-Auto-Express.html

https://www.dartford-crossing-charge.service.gov.uk/QueryForCrossing/QueryForCrossingSearch

[ericsbrother]

update--- he appealed and his appeal was accepted but then they reissued the penalty charge for reasons known only to them. He got onto their FB and twitter accounts and gave them some grief and the charges were again cancelled. Hopefully they will not be reinstated again.

[Bazooka Boo]

Got to love embarrassing them on social media!