buy as you view refusal to take goods back

[ailou]

hi

i have had bayv for about 3 years now

 

 

i rung them the other day to ask to return some furniture i have as i am moving and i dont need it at my new house,

i just assmed because i had been paying it off for so long there would be no problems,

 

 

well i was wrong

they have refused to take them back because a fault i had reported to them and they were currenty trying to order the parts

(i have been waiting for them to fix this for nearly a month)

had not ben sorted and said they could not take them back

unless they were in the condition they were sent in

 

 

i am now stuck as i move in a few days and i literaly can not take them with me does anyone no what i can do

thank you

[dx100uk]

its a HP agreement, you can just simply hand stuff back

under VT rules when you don't want it anymore.

becareful - esp after 3yrs, as you'll prob still be liable for the rest of the agreement.

if you don't do it under VT

 

have you paid more than 1/3rd and more than 50%

 

 

dx

[dx100uk]

update above post as internet went

 

 

dx

[MrsDud16]

Did you manage to send the items back?