Barclaycard - previous Egg Credit Card

[turnedworm]

I have an old Egg credit card which went into default a number of years ago after I had to close my business. I have been paying £1 per month for a couple of years now. The payments are going through Capquest. Last time they asked for a financial update i asked for a copy of the original loan agreement.

 

As I understand it Barclaycard took over Egg cards a number of years ago.

 

I have attached a copy of the letter with details blanked out - the outstanding is around £3000. In the letter B/card state that they cannot currently fulfil my request, and as a result the outstanding is unenforceable. What should I do now?

 

Should I stop payments until they can prove the liability?

Should I offer them £100 in full and final?

The default obviously still shows on my credit file.

 

Many thanks

 

TW

[slick132]

Hi TW,

 

Did you send them a CCA Request with a £1 fee ?

 

This letter means they can't find a credit agreement so they can't take action to enforce the debt.

 

Because you've continued to make nominal £1 payments, the debt will not be Statute Barred for 6 years from your last payment.

 

Do you know when the a/c was defaulted (if it ever was) by BC or Mercers.

 

[turnedworm]

I did not send a CCA - I requested a copy of the original credit agreement form on the phone to Capquest.

 

The CC was defaulted in 2010.

[fkofilee]

Its up to you to continue making payments at this point. As they are unable to fulfill your request that means no agreement.

Id stop paying if it was me.

[dx100uk]

who is the owner ?

look on your credit file?

 

 

it reads to me in that letter that BC are

and CQ were only 'collecting? for BC their client?

[turnedworm]

who is the owner ?

look on your credit file?

 

 

it reads to me in that letter that BC are

and CQ were only 'collecting? for BC their client?

 

 

Cap quest are collecting on behalf of Barclaycard. Just checked my online credit file.

[slick132]

Hi TW,

 

Do you know the date the a/c was defaulted ?

 

The a/c should drop off your CRA records 6 years after the a/c was defaulted so, even if you stop paying now, this should stop showing as adverse data soon, or already.

[turnedworm]

The account was defaulted in Oct 2010. Does it come off my credit file even if not paid in full?

 

UPDATE -

 

re-reading the letter from B/Card / Capquest, it seems B/Card have made an error. The account number at the top of the letter is for another C/C account I had with Egg (being handled by another collections company!), but with the correct amount due!?!

 

I spoke to Capquest yesterday and lodged a complaint about data protection..... I have also requested the correct information...

[dx100uk]

you really need to stop talking on the phone

you need a paper trail.