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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Self Employed Legal Issues


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Hello Guys

 

I hope you can help me.

 

In June I started working for an Accountant on a self employed basis. Each week I would send over my hours/invoice, he would raise an invoice to client and once it was paid, so would I be.

 

The problem arose due to the fact that this Accountant is the most obnoxious, patronising and rude person I have ever had the misfortune to meet. Not only did he continually harass me by bombarding me with text messages, emails etc. He was also always rude to the client which put me in a difficult position.

 

I work for other accountants quite happily and they did not want half the stuff that he kept asking me for. In the end I told him by email that I would not sign his contract and that once it finished (when the Director who signed it left in November) I did not want to work with him anymore.

 

I was approached by the actual owner of the Company who said that he would like me work with the new director and on his other companies on a self employed basis directly.

 

The other accountant was informed and has threatened them with legal action of a "finders fee" on 15% up to 35K or 17.50% over 35K. My understanding was that finders fees were only due if someone was taken on in "employment".

Also I have looked at the Companies Contract with him (which I have attached) and it does not say anything in their contract regarding a finders fee.

 

I have also attached a copy of my contract which I told him I would not sign and although it mentions a "possible" finders fee in my contract, surely it would have to mention that also in the Company contract.

 

This chap is threatening legal action and I getting quite stressed out.

 

Can someone please have a look and let me know if he has a leg to stand on.

 

Many thanks

Edited by Thursday101
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Hello and welcome to CAG.

 

Having looked at your attachments, I think you should take them down and repost them with the company name edited out with Paint or similar. This will help you to keep this matter anonymous.

 

If you're using an identifiable name as your username, please let me know and I'll change it for you.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hello ok you can change my name if you like. I thought I had taken the names off. I can't change this now until Monday but thanks for letting me know.

 

 

 

Hello and welcome to CAG.

 

Having looked at your attachments, I think you should take them down and repost them with the company name edited out with Paint or similar. This will help you to keep this matter anonymous.

 

If you're using an identifiable name as your username, please let me know and I'll change it for you..

 

 

My best, HB

Edited by citizenB
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I have unapproved the attachments in post # 1 you will need to edit properly and repost the documents.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Your documents didn't attach - do you want to try again :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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no-one can force them to continue a business relationship or force them not to take up a new one as any contract he has as an accountant will be just that, not soem sort of demi-god. As for a finders fee, does he have it in writing that he can act in this capacity? I would very much doubt that. Hot air and warm water.

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