Lloyds tsb credit card

[barns66]

Hi.

 

 

i had a Lloyds tsb credit card

 

 

when they decide to sell tsb

,Lloyds Bank took the card over and that's where i get my statements from

,i pay them too,

 

 

I have a problem now that Lloyds tsb are now flagging my account saying i have gone away

 

 

,i take that to be they are claiming, i do not live at the address they have on their files.

 

 

It seems very strange to me, are they allwed to do this.

[maroondevo52]

Are you still at the same address as when you opened the account.

[barns66]

Hi,thanks for your reply,yes i have lived at the same address for the past 43 years.

[maroondevo52]

Who are they 'flagging' it with.

 

If it's with any of the Credit reference agencies, you can raise your concerns with the credit reference agency, depending on their response the problem may lie with the original creditor that supplied the agencies with their information so you will need to contact them instead.

[barns66]

Hi.it's flagged on Equifax

[maroondevo52]

Hi.it's flagged on Equifax

 

Then you would need to contact them and check the others, here's the ICO's take on things...

 

https://ico.org.uk/for-the-public/credit/

 

You should have a look at Equifax's advice here...

 

http://www.equifax.co.uk/Products/learning-centre/correcting-errors-on-your-eport.html

[barns66]

Hi,thanks for taking the time to reply,i will get in touch with them and see what's goibng on.What i do not understans is that i receive my statements from Lloyds bank at this addres.I know that a couple of months ago imissed a payment due to me going on holiday and forgot to post the cheque to them,i then payed the amount that was stated on the following months statement and it shows on this months statement.Once agin thank you very much

[maroondevo52]

Hi,

 

It's no problem trying to help you, let us know how you get on.

[barns66]

Hi,

 

It's no problem trying to help you, let us know how you get on.

 

I will for sure let you know what happens.