Phil Abbey Claim

[tust64]

Hi All,

 

I started my claim in September and i'm now at the point

of the small claims court, which I did online 8 Nov 06.

My initall claim was for £3200 , they offered £953:lol: and I sent

the standard letter of excepting it but will still be claiming

the rest. After calculating the interest and £120 court charges,

my total claim is now £3906.

 

Has anyboy else got this far with Abbey and what was the outcome.

 

Phill

[lknox]

Yes - see here:

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=95

[tust64]

tks for that

[tust64]

Hi All

 

I applied online to proceed through the courts and the deadline is 27th November. I recieved a letter today from complaints in reference to me accepting the offer but on the under standing that I will be chasing the rest outstanding. (My letter was sent 21 Oct 06). Basically they said that £953 which they say has been paid into my account is a fair offer and for me to goto the Financial Ombudsman Service. Firsty only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited.

Should I write back to "Andy Graydon" Senior Customer Resolution Manager and ask him to breakdown these re-funds or just wait to see what happens in court. If I win my case I don't want Abbey to deduct £953 from the payout.

 

Any advice would be welcome.

[tust64]

Hi All

 

I applied online to proceed through the courts and the deadline is 27th November. I recieved a letter 20 Nov 06 from complaints in reference to me accepting the offer but on the under standing that I will be chasing the rest outstanding. (My letter was sent 21 Oct 06). Basically they said that £953 which they say has been paid into my account is a fair offer and for me to goto the Financial Ombudsman Service. Firsty only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited.

Should I write back to "Andy Graydon" Senior Customer Resolution Manager and ask him to breakdown these re-funds or just wait to see what happens in court. If I win my case I don't want Abbey to deduct £953 from the payout.

 

Any advice would be welcome.

[tust64]

Thanks for the Reply James

 

I am a little worried about the GOGW, I recieved a letter 20 Nov 06 from complaints, which basically said that £953 had been paid into my account however only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited.

 

Since then I have had further charges which are not in my claim and they have repaid these back into my account.

 

I am a bit concerned that they will see these as further GOGW and take that out of my final settlement.

 

Tks Phill