Thanks for the Advice again Phill

Thanks for the Reply James I am a little worried about the GOGW, I recieved a letter 20 Nov 06 from complaints, which basically said that £953 had been paid into my account however only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited. Since then I have had further charges which are not in my claim and they have repaid these back into my account. I am a bit concerned that they will see these as further GOGW and take that out of my final settlement. Tks Phill

Thanks for the Reply James I am a little worried about the GOGW, I recieved a letter 20 Nov 06 from complaints, which basically said that £953 had been paid into my account however only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited. Since then I have had further charges which are not in my claim and they have repaid these back into my account. I am a bit concerned that they will see these as further GOGW and take that out of my final settlement. Tks Phill

I claming just under £4000 from the shabby and I've have recieved a court date for the end of march. I would like to contact Abbey about settling out of court but not sure if email or a letter is best method. I have had a GOGW but have had further charges to my account which I have not clamined for and outway any GOGW made. I would extremely greatful if anybody could point me in the right direction as to use email (with contact) or letter and as to what approach I should take in the contents of the email/letter. Thanks for any help Phill

Hi All I applied online to proceed through the courts and the deadline is 27th November. I recieved a letter 20 Nov 06 from complaints in reference to me accepting the offer but on the under standing that I will be chasing the rest outstanding. (My letter was sent 21 Oct 06). Basically they said that £953 which they say has been paid into my account is a fair offer and for me to goto the Financial Ombudsman Service. Firsty only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited. Should I write back to "Andy Graydon" Senior Customer Resolution Manager and ask him to breakdown these re-funds or just wait to see what happens in court. If I win my case I don't want Abbey to deduct £953 from the payout. Any advice would be welcome.

Hi All I applied online to proceed through the courts and the deadline is 27th November. I recieved a letter today from complaints in reference to me accepting the offer but on the under standing that I will be chasing the rest outstanding. (My letter was sent 21 Oct 06). Basically they said that £953 which they say has been paid into my account is a fair offer and for me to goto the Financial Ombudsman Service. Firsty only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited. Should I write back to "Andy Graydon" Senior Customer Resolution Manager and ask him to breakdown these re-funds or just wait to see what happens in court. If I win my case I don't want Abbey to deduct £953 from the payout. Any advice would be welcome.

Hi All I applied online to proceed through the courts and the deadline is 27th November. I recieved a letter today from complaints in reference to me accepting the offer but on the under standing that I will be chasing the rest outstanding. (My letter was sent 21 Oct 06). Basically they said that £953 which they say has been paid into my account is a fair offer and for me to goto the Financial Ombudsman Service. Firsty only £650 has been credited to my account of which £265 was further charges so only £385 has actually been credited. Should I write back to "Andy Graydon" Senior Customer Resolution Manager and ask him to breakdown these re-funds or just wait to see what happens in court. If I win my case I don't want Abbey to deduct £953 from the payout. Any advice would be welcome.

tks for that

Hi All, I started my claim in September and i'm now at the point of the small claims court, which I did online 8 Nov 06. My initall claim was for £3200 , they offered £953:lol: and I sent the standard letter of excepting it but will still be claiming the rest. After calculating the interest and £120 court charges, my total claim is now £3906. Has anyboy else got this far with Abbey and what was the outcome. Phill

Hi All, I started my claim in September and i'm now at the point of the small claims court, which I did online 8 Nov 06. My initall claim was for £3200 , they offered £953:lol: and I sent the standard letter of excepting it but will still be claiming the rest. After calculating the interest and £120 court charges, my total claim is now £3906. Has anyboy else got this far with Abbey and what was the outcome. Phill