@sp_energypeople Scottish POwer energy problem

[poppy111]

Hi

I am having some problems with scottish power

 

 

i switched suppliers

the final account/bill i got from them they were asking for £400

 

 

I was paying by DD

 

 

they asked for a meter reading i gave it and if i was using to much they adjusted my payments

 

 

i do not understand how they say i owe them this amount

 

 

i phone them they just keep repeating the same without explaining and won,t answer my e-mails.

 

 

now getting threatening letters saying they are going to send DCA and contact credit ref and get me blacklisted if i don,t pay

 

 

Has anyone else had this problem ?

 

 

am i going to have to pay this even though i don,t think i,am in debt to them

thanks

[dx100uk]

so when was the last reading they got before the one that generated the final bill?

 

 

dx

[poppy111]

December and meter reader called one week before xmas:-o SP acknowledged meter reading i gave no increase in payment

[ericsbrother]

They are useless and will send a deadlock letter rather than sort th3e mess out. This forces you to go to the ombudsman and that takes an age.