Monument - Help with Getting Money Back (Particular Situation Read)

[Robert1234]

Hi all,

 

I know everyone on these forums are very savvy regarding PPI matters, and there seem to be some experts also.

 

My late father owed "Monument" money but once Death Certificate was issued then it was resolved (no will, no assets).

 

I have now received a letter saying they owe PPI, or PBP as they like to call it.

 

However, their dealings look suspicious as essentially they say "We will not give you money unless there is some left over what is owed."

 

Why should I pay what is owed? This does not seem fair.

 

They also want me to sign a "Statutory Declaration" and I fear that if I sign that they may be charging me for what is owed.

 

Please, is there any way to get the full amount of money they owe? It is over £1000 pounds. Here are the letters below, I hope you can help:

 

[ATTACH=CONFIG]55404[/ATTACH][ATTACH=CONFIG]55405[/ATTACH]

[dx100uk]

PDF please

 

 

dx

[Robert1234]

Will upload a pdf sorry

[Robert1234]

How can I attach a PDF here? It does not come up?

[honeybee13]

How can I attach a PDF here? It does not come up?

 

dx will talk you through that.

 

In the meantime, please check your inbox.

 

HB

[Robert1234]

Here are the attachments hopefully it works

[dx100uk]

what you have there is a std letter

 

 

IS there a debt on the card?

 

 

have you access to get his credit file or a way to find out?

 

 

dx

[Robert1234]

Hi there,

 

Maybe I didn't explain this properly.

 

My father (passed away 2 years ago) owed money to Monument. The amount is still there but we are not eligible to pay it since giving death certificate.

 

Now they sent letter saying they owe PPI. The amount owed is less than what was owed by dad, over £1000.

 

I would like to get this money without it going against the debt. Also I dont want them tricking us into paying the remaining amount by signing the form given.

 

It seems what they are doing is shifty as, as far as I know, PPI money owed must be refunded by law, not put against outstanding debt?

 

I hope this will do, if you are asking something else then I dont understand what.

[dx100uk]

then sadly is goes off the debt bar the 8% they talk of

 

 

AFAIK

[Robert1234]

Thanks very much, but it really does not seem right. I will contact Ombudsman too and ask for advice.

 

I would normally have accepted the verdict, but what seemed fishy is that Barclays owed PPI too, in the same circumstances. My father also had a negative balance with Barclays and they paid the amount owed regardless (by cheque to next of kin).

[dx100uk]

well monument is Barclays ...

 

 

ok see how you get on

but theres nothing I know of to stop them doing it.

 

 

the debt still exists

 

 

I wonder if BC wrote the debt off

and had too?

 

 

dx