Quickquid no answer

[Ftgab19]

Hi all,

 

I sent a complaint letter to quickquid about my payday loan on the 30/10/2014. I sent it recorded and they signed for it on the 31/10/2014.

 

They have now had 8 weeks and I sent a letter to another Payday lender (Payday Express) around the same time. They replied with a Deadlock letter so I've gone to the FOS with them.

 

I'm thinking should I just go to the FOS with quickquid because they've had the 8 weeks and not done anything.

 

Here is my letter:

Quick Quid

483 Green Lanes

London

N13 4BS

30 October 2014

 

Reference Number: 000000

Dear Sir/Madam

 

I have a payday loan agreement with your company and wish to make a complaint in relation to the product you sold me. Your product has resulted in me suffering serious financial hardship and becoming unfairly indebted. In particular, my ability to pay rent, mobile phone contract, overdraft, food, clothes and basic essentials. I would not have suffered such detriment had your company complied with the relevant consumer credit laws in relation to my individual circumstances; in particular I believe: When I took out my payday loan the Representative APR and true costs of the borrowing was not made clear to me on your website and advertising. This was unfair and contrary to the Advertising Regulations and the Consumer Protection from Unfair Trading Regulations.

 

Your company also failed to provide me with the proper statutory pre-contractual information before I entered into the loan – including a clear explanation of the consequences of missing a payment, default and rollover charge. Had I known this, I would not have taken out the payday loan. Your company again failed to provide me with adequate pre-contractual explanations on the suitability of payday loans in relation to particular types of use, and how much I would really have to pay and what would happen to me if I was unable to do so. Because of this failure, I have been significantly prejudiced and have suffered loss & hardship.

 

Your company also failed to properly assess my creditworthiness when you first lent me money contrary to section 55B of the Consumer Credit Act 1974, had you undertook a sufficient assessment I would not have incurred additional interest and default charges. I would ask you to write-off the interest and charges you have applied to my loan. If you are not prepared to do so please explain why, within the statutory 8-week period, so I can take my complaint to the Financial Ombudsman Service. In the meantime as this debt is in dispute please desist from debt collection or contacting me until this dispute is concluded.

 

 

Yours Sincerely,

 

Name Printed

 

Would like some advice on were to go from here.

 

Thanks

Andrew

[renegadeimp]

Yep. They know the rules. They think they can ignore them since they are US based.