Arnold Clark Autocare

[doug atkinson]

I purchased a year old car from Arnold Clark last year and went to have some work done and pulled out my documents and found I had signed up to Arnold Clark Autocare.

 

The expiry date on this Autocare has now ended.

 

My issue I have is this is an exact duplicate of the manufacturers warranty and strongly feel this has been miss sold. Why sell something which you have already covered!!

 

As usual like I see many posts on here Arnold Clark just say you signed for it.

 

Am I right or wrong on this that this should have never been offered at point of sale when the manufacturers warranty covers all this. This is a bit like PPI.

 

Arnold Clark will not budge.

 

Is there a regulatory body that can look into this and take action as I strongly feel this is wrong and how many other people have been caught out on this.

 

Many thanks

[Conniff]

This is exactly like ppi. Make your claim and tell them non action will result in a complaint to fos.

 

 

Only contact them by letter and recorded delivery letter at that.

[scaniaman]

If you contact the FOS, tell them that you know of several complaints against this company previously reported to them, and ask when something is going to be done.