British Gas HOSTAGE TO THEIR FORTUNE

[BATTTLER]

Does anyone know how who can FORCE British Gas to provide bills that comply with the Code of Accurate Billing???

Does anyone know how to force British Gas to provide copies of domestic energy contracts that they have imposed on you without your consent???

Does anyone know how you can force British Gas to allow you to switch when they have manufactured and fabricated an alleged debt against you???

 

British Gas threatening to disconnect

 

Any responses appreciated

[rebel11]

Hi Battler

 

Welcome to CAG

 

Here is the http://www.energy-uk.org.uk/publication/finish/43-code-of-practice-for-accurate-bills/412-the-code-of-practice-for-accurate-bills-back-billing-for-domestic-customers.html

 

http://www.britishgas.co.uk/about-us/standards-of-conduct.html

 

Write a Formal Letter of Complaint, mark it as such. Explain what's happened, how they have let you down (not adhering to accurate billing code) and what you want them to do (provide accurate bills).

 

Send it to:-

 

Mr Chris Weston

Managing Director

British Gas

chris.weston@centrica.co. uk

[dx100uk]

how big is the bill?

upto £500 you can switch now.

 

 

tell us your full story please

[BATTTLER]

Thanks for your reply rebel11 have read your links but does not say how to or who is responsible for the enforcement of the "code of accurate of billing."

Have gone through the BG complaints process and the Energy Ombudsman Services complaints process who upheld my complaints.

Parts of the recommendations by the EOS were that BG were to pay me compensation and produce a full and detailed statement of accounts in accordance with the "Code."

BG have refused to comply. Have complained further to EOS who have buried their head in the sand.

My understanding is that Chris Weston has left BG and gone to Aggreko an massive energy generator who supply BG. Have repeatedly sent recorded delivery letters to BG including requesting

details and address of CEO-no response to letters.

dx100uk- BG falsely claim that I owe them in excess of £500 the reality is that they owe me substantial refunds and compensations including EOS compensation. The full amounts

can only be determined once they produce full and detailed bills in compliance with the "Code of Accurate Billing" which they refuse to do so.

Have requested full details and particulars of any contracts that BG allege that I have signed or consented to BG again refuse to supply.

Any feedback appreciated

haven't quite worked out the reply post system yet !!!

[rebel11]

Hi BATTLER

 

Contact your MP, get him on the case, BG are clearly being 'difficult'.

 

http://www.parliament.uk/mps-lords-and-offices/mps/

 

Ofgem are responsible for the "code of accurate of billing''.

[sequenci]

Have you made a Subject Access Request at all?

[BATTTLER]

Have you made a Subject Access Request at all?

 

SARs have been made-no success-claims of deletions and no records -

[BATTTLER]

Hi BATTLER

 

Contact your MP, get him on the case, BG are clearly being 'difficult'.

 

Ofgem are responsible for the "code of accurate of billing''.

 

MP can write letter to BG-BG can ignore-MP cannot enforce "Code of Accurate Billing."

OFGEM will not act for an individual domestic energy customer-prefer to bury their head in sand-

OFGEM will not enforce "Code of Accurate Billing" for an individual domestic energy customer.

Both cannot stop any BG court action or disconnection for an individual domestic energy customer-

Any comments appreciated

[rebel11]

Ref Chris Weston, still works for British Gas.

 

http://www.centrica.com/index.asp?pageid=815

 

If BG are considering court action you need to take the suggestions onboard and act on them.

 

The suggested actions have worked for others on this site.

 

Thanks for your reply rebel11 have read your links but does not say how to or who is responsible for the enforcement of the "code of accurate of billing."

Have gone through the BG complaints process and the Energy Ombudsman Services complaints process who upheld my complaints.

Parts of the recommendations by the EOS were that BG were to pay me compensation and produce a full and detailed statement of accounts in accordance with the "Code."

BG have refused to comply. Have complained further to EOS who have buried their head in the sand.

My understanding is that Chris Weston has left BG and gone to Aggreko an massive energy generator who supply BG. Have repeatedly sent recorded delivery letters to BG including requesting

details and address of CEO-no response to letters.

 

dx100uk- BG falsely claim that I owe them in excess of £500 the reality is that they owe me substantial refunds and compensations including EOS compensation. The full amounts

can only be determined once they produce full and detailed bills in compliance with the "Code of Accurate Billing" which they refuse to do so.

Have requested full details and particulars of any contracts that BG allege that I have signed or consented to BG again refuse to supply.

Any feedback appreciated

 

haven't quite worked out the reply post system yet !!!

[BATTTLER]

Ref Chris Weston, still works for British Gas.

 

 

If BG are considering court action you need to take the suggestions onboard and act on them.

 

The suggested actions have worked for others on this site.

 

Thanks for the reply have chacked your link it says "Chris was appointed to the Board on 1 July 2009. Chris submitted his resignation in May 2014" further if you check the Aggreco at -aggreko.com/media-centra/press-releases/aggreko-announces-the"]aggreko.com/media-centra/press-releases/aggreko-announces-the[/url] -appointment-of-chris-weston-as-chief-executive-officer/

it says "29th May 2014 Aggreko announces the appointment of Chris Weston as Chief Executive Officer" as posted earlier I am still awaiting the particulars and details of their CEO from British Gas.

 

I would be grateful if you could direct me to any posts were British Gas enforcement of the Code of Accurate Billing was acheived by the suggested actions or otherwise

[rebel11]

According to the link, he still works for BG, it also states :- 'Chris submitted his resignation in May 2014 and is subject to 12 months' notice'.

 

This site has a search facility, type in 'British Gas', it will throw up consumers who have had billing issues and the matter has been resolved.

 

Thanks for the reply have chacked your link it says "Chris was appointed to the Board on 1 July 2009. Chris submitted his resignation in May 2014" further if you check the Aggreco at -aggreko.com/media-centra/press-releases/aggreko-announces-the"]aggreko.com/media-centra/press-releases/aggreko-announces-the[/url] -appointment-of-chris-weston-as-chief-executive-officer/

it says "29th May 2014 Aggreko announces the appointment of Chris Weston as Chief Executive Officer" as posted earlier I am still awaiting the particulars and details of their CEO from British Gas.

 

I would be grateful if you could direct me to any posts were British Gas enforcement of the Code of Accurate Billing was acheived by the suggested actions or otherwise

[BATTTLER]

According to the link, he still works for BG, it also states :- 'Chris submitted his resignation in May 2014 and is subject to 12 months' notice'.

 

This site has a search facility, type in 'British Gas', it will throw up consumers who have had billing issues and the matter has been resolved.

 

The site does not say"he (Chris Weston) still works for BG" it says that he has "resigned" this is also consistent with the the Aggreko announcement. BG refuse to produce the particulars and details of their current acting CEO.

 

I can find no posts on the CAG website where British Gas has been forced to provide bills in accordance with the "Code of Accurate Billing"-typing in "British Gas or otherwise"-Anyone know any different