DX Delivered Exactly Are they the worst courier company in the uk?

[tommy456]

Having had recent dealings with this company, which failed 2 times to deliver one item

 

they make promises to you which are not kept, As a result i will now not deal with any company who uses them to deliver their goods because they are unreliable, so should i find that they use dx i'll demand an immediate refund unless the company i'm dealing with agree to use a reliable courier service

 

Also upon searching about DX on the www, i found a torrent of negative reviews about their shoddy service, one big story about passport delivery or should that bee failed delivery of passports en mass ,

 

Has anyone else had dealings with this company

[gabrielariz]

DX Delivered Exactly is the worst delivery ever, they failed 2 times same item and dont let you know. Finally as I couldnt afford not going to the office for 2 days waiting for them, I had to go to withdraw my documents on my own. Found more people in the same situation. When I called the DX Delivered Exactly call centre to get my money back they send me this number to claim: 084437010000. When I called there, there was a person very rude, called Charlotte who told me that for complaints about refunds we should call straightfoward to the US Embassy in London? This is very disrespectful and unbelievable. I really do not recommend them, they even not answer an email.