DX Delivered Exactly is the worst delivery ever, they failed 2 times same item and dont let you know. Finally as I couldnt afford not going to the office for 2 days waiting for them, I had to go to withdraw my documents on my own. Found more people in the same situation. When I called the DX Delivered Exactly call centre to get my money back they send me this number to claim: 084437010000. When I called there, there was a person very rude, called Charlotte who told me that for complaints about refunds we should call straightfoward to the US Embassy in London? This is very disrespectful and unbelievable. I really do not recommend them, they even not answer an email.