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Lloyds, SAR and name change.


thisisnatek
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Hello, I sent SAR request to Lloyds giving them all detail that I think they would need and I notified them in SAR request about recent name change, attaching copy of my deed poll.

 

They wrote back to me saying that I need to send them an original of my deed poll (I changed name back in January) and returned all documents I sent to them with my SAR request, yet they haven't returned the cheque.

 

What do I do now?

 

I don't feel like sending them originals and from all the info I already provided they should comply with the request.

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Hi,

 

I suggest you go into a LLoyds branch and get them to certify that a copy of the certificate is real and certified as such. That way you can send the copy.

 

This may just be a stalling tactic but with a SAR, you have to jump through their hoops.

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