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- Birmingham Children's Trust Community Interest Company
  
  By NewsBot · Posted 1 hour ago
  
  Reprimand issued to Birmingham Children’s Trust Community Interest company in respect of Article 5(1)(f) and 32(1)(b) and 2. A child protection plan containing inappropriate personal data, in the form of criminal allegations against a child, was sent to the family the plan was produced for. Although the care plan itself was authorised for the family to view, the criminal allegations were not relevant to the plan, or authorised for the family’s view. The investigation highlighted that appropriate technical and organisational measures were not in place at the time of the breach.View the full article
- Anglo American: UK mining giant unveils break-up plan
  
  By NewsBot · Posted 3 hours ago
  
  The announcement comes after the company rejected a £34bn takeover bid from rival BHP.View the full article
- New pylons plan to power six million Derbyshire homes
  
  By NewsBot · Posted 4 hours ago
  
  Residents are being consulted on plans to run overhead power cables 60km across the county.View the full article
- UK unemployment ticks up as job vacancies shrink
  
  By NewsBot · Posted 4 hours ago
  
  The number of people out of work compared to jobs on offer mean more are competing for the same roles.View the full article
- Will Nationwide pay out a £100 loyalty bonus again this year?
  
  By NewsBot · Posted 5 hours ago
  
  Last June, 3.4m members received a £100 payment from the building society. Now they will be wondering whether the offer will be replicated this year.View the full article
Recommended Topics
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  Ford Credit (Europe) Agreement - claiming my ppi
  
  ForeverFighting · Started August 29, 2023
Our picks
- Datasearch Services Ltd/Michael Isaacs - fined for gaining pers details of debtors by using AI voice changing software to impersonate debtors to their debt owners
  
  NewsBot posted a topic in Debt Collection Agencies, June 21, 2023
  A former tracing agent pleaded guilty and was fined for illegally obtaining personal information to check if customers of a high street bank could repay their debts.View the full article
  
  0 replies
  Picked By
  dx100uk, June 21, 2023
- Rescue Mate delivered the wrong tyre and want me to pay for it
  
  Grablicht posted a topic in General Motoring Issues, June 6, 2023
  Rescue Mate delivered the wrong tire and want me to pay for it. https://www.consumeractiongroup.co.uk/topic/458849-rescue-mate-delivered-the-wrong-tire-and-want-me-to-pay-for-it/&do=findComment&comment=5215225
  
  6 replies
  Picked By
  Grablicht, June 6, 2023
- Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
  
  Beingfleeced posted a topic in Student loans/SLC, June 16, 2022
  Erudio student loan deferment problems?. https://www.consumeractiongroup.co.uk/topic/454154-erudio-student-loan-deferment-problems/&do=findComment&comment=5191087
  
  20 replies
  Picked By
  Beingfleeced, June 5, 2023
- Post in Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
  
  Beingfleeced posted a post in a topic, June 5, 2023
  Just wanted to finalise this story by sharing that I’ve had my complaint to FOS upheld. It’s been an anxiety and anger fuelled time but worth it to win against this disgusting company.
  
  Initially it was not upheld because they stated it was my responsibility to update my address and Erudio did nothing wrong. But I added further comment and referred them to similar decisions where complaints had been upheld.
  
  The crucial element was that Erudio stopped sending deferment email reminders in 2021 and all those people who hadn’t updated their addresses did not remember to defer because everything was sent by post.
  
  FOS basically said that Erudio could and should have done more to contact me once the account went into arrears. They had my email address and phone number but didn’t use it. They stated that it is standard industry practice to trace a new address for people which they obviously didn’t attempt. Funny that once it was with Capquest, the phone calls were plentiful.
  
  Anyway, the decision hasn’t been published online yet but once there’s a link I’ll post it on this group. I realise we’ve only got another year or so for these particular loans but I hope I can help someone else by posting here.
  Picked By
  BankFodder, June 5, 2023
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