Accounting Software Service

[bluelk]

Hi, I'm new here. I hope you can help me.

 

I hired an accounting software subscription on january, I was paying 20,39 GBP monthly and my last payment was by friday. Today I noticed the subscriptions are different, and there are lower prices for my current subscription. Is there something I can do?

 

Thanks in advance.

[slick132]

Hi Bluelk and welcome to CAG

 

How are the subscriptions different.

 

What do you mean, "There are lower prices for my current subs'n."

 

Are you saying the product is on offer cheaper somewhere.

 

[bluelk]

Hi, thanks for your answer. The service is KashFlow, I've subscribed the service on January, the price was 20,39 with VAT and a little discount. On Friday was charged the amount due, but looking for some info I've discovered they have new plans: kashflow(dot)com/pricing. My current subscription has a price of 10 GBP without VAT but I'm paying 20,39 for the same service. Thanks again.

[slick132]

Hi Blu,

 

I assume you are signed up at that rate for a minimum term, in which case I doubt there's much you can do until the minimum term has expired.

 

However, you could talk to them and ask if they can match what is currently being offered, to treat you fairly and make sure you stay with them longer.