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DFS Problem with suit need advice please / ** RESOLVED **


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Hi, I'm new here just joined tonight...

I have a manager coming up tomm from DFS

Our suite wil be a year old next month.

 

But since last year they have replaced the 4 seat cushions u sit on

Put foam in the bottom part of the suite on both 2 seaters where cushions would go

They also came back and put more foam in the back of both 2 seaters

They then had 2 replace 2 of the seat cushions cause the smell on them was really bad

They they came back and put foam in the back cushions on both 2 seaters

They sent a guy out last week as the cushions u sit on wont stay on settees

now every time u get up u have to lift the back cushion up and push ur cushion that u sit on back onto settee.

 

This time i didnt let them repair it

 

I handed a letter over for manager saying i am rejecting the suite as u have repaired it 5 times up to now.....

 

Now the manager of the shop is coming tomm

 

... Any one any tips for me please before he arrives

Thank you Pep

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Hello and Welcome pep4uk,

 

I have unapproved your duplicate post in the General Consumer Issues Forum, best sticking to one, please continue to post here regarding this issue, hopefully you will get some advice shortly.

 

Regards,

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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how long after you purchased the sofa did the issues start please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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it was maybe 7 months but the problem was there but didn't think anything till my friend said as she has the same suite xx

Edited by pep4uk
spelt wrong
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how'd it go

sri for not getting back in time?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hiya

 

well manager came up had a few things to say

 

...in the end say he will contact his manager etc and say for replacement suite.

 

..but there's just something at bk of my mind saying this isnt going to happen..

 

.so we are getting told thurs or Friday so will let u know how it goes

.. Fingers crossed x

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got a call today from dfs ..to go up and pick a new suite

well happy about it

roll on 12 weeks till its here

xxx

 

:thumb:

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Excellent news - have marked your thread to reflect success :)

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Excellent news - have marked your thread to reflect success :)

 

Ty so glad its all done with now .. So for any one else going through it dont give up u will win in the end .. Goodluck to anyone else going through this .xxx

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