Cash Choice/UK Alliance Grief

[StripedTiger]

I've defaulted on a loan with the above company after finding myself running very low on funds on a monthly basis.

 

I had an arrangement in place for £51 a month but because of a repeated issue with them taking more than this a month I cancelled their payment authority on my account, despite this they still took payment every month which my bank reclaimed from them.

 

At no point has CC/UA called me, emailed or sent me a letter to discuss this.

 

I contacted them at the start of this month and made them aware that my circumstances were not good and I needed to make a much lower payment.

 

I've provided them with a financial statement show what's going on and they've accepted it, however when I asked for my balance instead of it being £400 as I expected the amount had been risen to £609.

 

They advised this was interested added on a daily basis from the default being declared on my account, I can make the payment I've discussed but I don't feel its right I have to pay over 1.5 times what I owe them.

 

Is there anything I can do to get this reduced, I tried to argue that once an agreement was breached interest couldn't be added to it but they refused to listen.

[silverfox1961]

Hi. Sorry you were missed.

 

With any PDL, common sense seems to pass them by when the dollar signs come into their eyes however, if you have not done so yet, I would write a formal complaint and address it to:

 

David Mark Vickers

 

Cash Choice UK Ltd

Russell Bedford House

City Forum,

250, City Road,

London,

EC1V 2QC

 

Explain in as short a letter as possible why you feel they have done wrong and when writing, read the OFT debt collection guidance so that you can tell Cash Choice where they are going wrong.