Charges for declined direct debits

[OriginalPembo]

Can anybody advise what figure might be considered reasonable for a declined direct debit. I believe that £25 is massively excessive when the only action required of them is to inform the recipient that the dd has been declined, but it's difficult to identify a benchmark as to what might be a more appropriate figure.

 

Does anybody know of anything that can be used as a measure of this?

[Consumer dude]

Can anybody advise what figure might be considered reasonable for a declined direct debit. I believe that £25 is massively excessive when the only action required of them is to inform the recipient that the dd has been declined, but it's difficult to identify a benchmark as to what might be a more appropriate figure.

 

 

Does anybody know of anything that can be used as a measure of this?

 

£12.00..

[renegadeimp]

And even £12.00 is up for debate

[ims21]

Not sure where this £12 keeps coming from.

 

If the charges are recent then to fight them (if indeed a fight is needed) we are referring people to use BCOBS as the basis for a claim.

 

Are you in financial hardship and if so have you told the bank?

 

Have you entered into a dialogue yet with the bank to see if they will refund the charge if it was just a one off?

 

If you can give some more detail it will make it easier for the guys to help.