debt management dfh

[dizzyizzie897]

Hiya just after advice really

 

I went on dmp with dfh

 

after one year my debts doubled n got some charges from one of credit cards company

sayjng they havent been paid

 

I wrote n spoke to dfh and complained

 

in response they closed my dmp plan and havent been back in touch

 

what can I do now to complain more ?

 

And to my surprise they said I have 2 years left

 

I sat down n worjed out n will have all my debts clear by 1st october 2014

 

which is a relief all creditots have been good with payment plans

but still confused with dfh of how they couldnt explain and gave me a plan for 3 years

of when I can have them cleared in just a year?

 

By the way from the start to end my money with creditors didn't go down it actually went up

 

so please anyone do not go with dfh as they are not responding to phone calla or lettersany help is much appreciated

Thankyou

[silverfox1961]

Hi and welcome to CAG

 

We bang on time and again never to go with a fee charging DMP. If you need to set up another one, consider StepChange or Payplan.

 

Write to DFH and demand a full statement of what you have paid, what they have paid and any remainder.

 

Do this be Recorded Delivery to ensure they receive it and cannot deny it either.

 

Once you have the statement, contact the creditors(again in writing)that DFH they say have been paid to see if their figures match.

[dizzyizzie897]

Hiya thankyou I will wrote to them again I have setted a plan with payplan n all creditor s agreed and have got the amount outstanding will ask dfh for wat they think ia outstanding and will compare hoping they will reply as my dmp is now closed have to wait and see what they say thankyou