Going in circles with wonga and default!! Help!!

[becomingdebtfree]

Hi everyone

 

Just after some thoughts and advice really, am new to all this!! To cut a long story short I had a wonga loan and it is now being paid via a DMP... After checking my credit file I noticed they placed a default, to which I have never received anything from them except the standard reminder emails that my payment was due... I requested a copy of said alleged DN and received this reply

 

"Thanks for your recent correspondence about us reporting your data to the credit reference bureaux.

 

In relation to the default filed by us, we can advise you we only record accurate and up to date data with the bureaux. We describe our commitment to this in our terms and conditions, and privacy policy.

 

We’re under obligation to report the breakdown of such relationships to the bureaux, which is why we filed the default on your credit file. We’ve reminded you of the outstanding account by email, letter and text message on numerous occasions. We’ve set out our commitment to file defaults in our privacy policy and loan terms and conditions.

 

To summarise, as the default has been recorded accurately and in line with our terms and conditions, we won’t be removing this from your credit file."

 

I know I have never received anything from them in regards to a default as I have kept every email and never got a letter from them... Just after some advice/thoughts about what to reply or do next!

 

I know I was stupid in the past but have finally got my head out the sand and only have just over a year of my DMP left to pay... I would happily offer them a settlement but refuse to do so when they're playing games.

 

Thanks x

[reallymadwoman]

You are unfortunately confusing a default in the context of your credit file with a default notice in the context of consumer credit legislation though they are in fact very different.

 

A default notice has to be issued before a lender can terminate a credit agreement and, e.g. take court action to recover the outstanding amount.

 

A default on your credit file is recorded when you have missed, I believe, 3 payments or not made them in full. It does not require the prior issue of a default notice.

 

There is unfortunately very little, if anything, that you can do to get it removed in these circumstances.

[silverfox1961]

Hi

I'm afraid I have to agree with RMW.

 

This debt may fall under the CCA but as it was a short term loan and you failed to clear it by the due date and the fact it is now subject to a DMP, Wonga are correct (although I hate to say it).

[becomingdebtfree]

My mistake sorry thanks was confusing myself