Lowells /Red Cap1 Credit Card Debt

[dx100uk]

in post 11 it says we have purchased the debt.

 

 

now get that PPI & PENALTY reclaims going

 

 

you have the statemets.

should wipe the debt out.

forget all the letter tennis in one go.

 

 

dx

[BRIGADIER2JCS]

Go to the TOP!!

Address Letter to:

 

Ms Sara de Tute

Director of Legal & Compliance

The Lowell Group

Enterprise House

1 Apex View

Leeds

LS11 9BH

 

Gets results!

[norman13]

Hi all

I sent my letter (post 19) notifying them of the account in dispute

,but they've still sent me letters ,

 

the last of which telling me

"this is my last chance to pay before this account is escalated"

and if i haven't set up a repayment plan by the end of this month they will "commence action with me" wtc.

 

I've received my sar request a couple of weeks ago by recorded delivery(it took me til jan/feb to get the fees together to apply!)

and there's a lot of charges and ppi payments on the account and a lot of other info which i don't understand (looks like computer/techno spk stuff)

 

I'm not sure how to proceed now ,

 

firstly,what should i write to Lowells (if anything) and

do i contact them or crapital one direct to try and claim back charges?

 

Also do i add all the charges and ppi up and try to claim them back together or does it have to be done separately.

 

...sorry if the info is up somewhere already but i'm on a pay as you go dongle so can't spend much time looking.

 

Many thanks for any advice

Norman

[dx100uk]

looks good

 

pii & charges are sep claims using the ci sheet

 

 

dx

[norman13]

looks good

 

pii & charges are sep claims using the ci sheet

 

 

dx

 

Thanks dx

 

i'm not sure what all that means yet

 

,but before i carry on ,

 

what should i do about Lowells ,

 

i'm a bit worried they'll try or i'm under the impression they're able to take me to court as the debt was after a certain date in 2007(?)

 

Should i write to them again explaining again i don't agree with the balance and need more time to sort it out with capital one?

 

They're giving me 'til end of this month to have an agreement in place.

 

thanks

Norman

[dx100uk]

stuff lowells

 

they have no power over you.

 

don't forget...

 

DCA's are NOT BAILIFFS

 

and have NO SUCH LEGAL BAILIFF POWERS.

 

get the spreadsheets done.

 

your claims will prob outweigh whats outstanding

 

plus give you money to your pocket too.

 

dx

[norman13]

ok thanks DX .

So i just add up every charge (£10/£12) and every bit of ppi and claim the lot back plus interest?Wonder if i can claim back the 140 i paid them since they stopped the card..

What section is all this under please so i can make a start.

many thanks

Norman

[dx100uk]

ah sorry links are not working on your thread

 

heres the spreadsheet

one for PPI

 

one foe PENALTY charges

 

put their int rate in cell D 15

 

list EVERY PPI/PENALTY on the date it was levied from the statement.

 

CISheet v101.xls

[norman13]

brilliant thank you kindly i'll have a go see how i get on.

thanks

Norman

[norman13]

oh yeah forgot to ask how far can i go back please ,is it 6 years so i'd start from april 08?And is that the same for both ppi and penalty charges?

thanks

Norman

[norman13]

This account started in 2007 and there's details/photocopy of my signing up form showing where i haven't ticked the box for ppi . There's also screen shots of their inputting of the data where it clearly asks "ppi? (Answer) No"

They then started charging it to me from the start.

 

Is there any reason why i shouldn't claim from 2007 ,is there a reason for people saying you can only go back 6 years?

many thanks

Norman

[dx100uk]

there is NO time limit on PPI reclaims

 

dx

[dx100uk]

charges however

you'll typically p'haps threaten court.

 

put all the charges in

 

see what they do.

 

dx

[norman13]

Most grateful again DX ,

 

i've input all the ppi and set the rate at 34.94%,ppi

 

comes to 236.50 over 32 months.(about £13 more than they say i owe them )

 

Do i input that rate for the charges too ?

 

If so i get it as approx £1700 since 2007 (on £360 charges) or £1300 since march 2008(on £300)...(all £12 charges)

 

I seem to remember reading something about 8% somewhere but can't find it now.

 

If this all sounds about right is there a link to templates etc.

to guide me through next steps please?

many thanks

 

Norman

[dx100uk]

8% on loans not cards

 

can you attach your spreadys after taking off you pers details

 

go advanced/manage attachment below right of msg box

 

that PPI seems low

[norman13]

Thanks dx

think they've uploaded ok

Norman

[dx100uk]

looks all ok

 

do we know if/when they ended interest?

 

is it on your SAR?

 

dx

[norman13]

The card was stopped/frozen the month after last charges were taken,when i started paying £5 so it would be march/april 2010. The last charges 16.3.10 and another on 28.3.10 but i complained and they refunded that so i didn't put it on.

The last interest charges shown are 02.03.10 ,cash interest and purchase interest

Norman

[dx100uk]

so you need to change the claim to date to the last date they charged interest.

 

this where the 8% comes in.

 

for each sheet

 

take the total in bold black

 

put it in a copy of this sheet

 

on the day after they stopped charging interest.

 

StatIntSheet v101.xls

 

one for each

 

that will give your new totals

 

dx

[norman13]

thanks dx

do you mean like these ?

or do i have to type in all the individual entries again?

thanks

Norman

[dx100uk]

yep brill

 

well done

 

basically [ I hate that word!]

 

you are entitled to 8% statint on any outstanding total from the day they ceased int at their rate

 

dx

[dx100uk]

for the PPI

 

you need to fill this out

 

http://www.financial-ombudsman.org.uk/publications/technical_notes/ppi.html

 

and a covering letter

 

 

Dear Sir or Madam,

Re:

 

I am writing in relation to the above payment protection (PPI) policy which i believe was mis-sold to me in relation to my

I believe you have not treated me fairly for the following reasons;

· The PPI was added without my knowledge..

· You have been punished by the Financial Services Authority for failing to treat customers fairly and I do not believe that the PPI I bought was sold in my best interest.

Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.

I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint.

This letter is in respect of the above account that was issued by

Yours faithfully

[dx100uk]

charges:

 

Account number

 

 

Dear Sir/Madam

 

 

 

I recently became aware of media reports on the investigation into credit card charges by the Office of Fair Trading.

 

 

I now understand that the regime of fees which you had applied to my account in relation to late and over limit charges

are unlawful at Common Law & under both Statute and Consumer regulation as they do not represent a genuine pre-estimate of your actual costs, but more a fixed PENALTY.

 

 

 

I would draw your attention to the terms of the contract which you agreed to at the time that this account was opened.

 

 

It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law

and in consideration of fair business practices and good faith.

 

 

 

It is my contention that you have failed to operate my account in a manner conducive to the above and have demonstrated a lack of fiduciary duty.

 

 

 

I calculate that you have taken £240.00 plus £878.70 which you have charged me in interest which totals £1,118.70.

 

 

 

Therefore this letter demands a refund of all PENALTY charges indicated including interest to the date you settle,

 

 

 

As the account concerned is closed, I request that payment is made directly to me, either by cheque or by BACS transfer.

 

 

 

I trust this clarifies my position.

 

 

 

 

 

Yours Faithfully

 

 

 

Enc; Schedule of charges

[norman13]

Dx thankyou that's a great help!

I'm confused by this bit though :

"I calculate that you have taken £240.00 plus £878.70 which you have charged me in interest which totals £1,118.70."

 

Are those my figures as i have got it at final claim amounts of approx. £681 charges and

£92ish for ppi ?

Or have i done something wrong/missed something?

Apologies for all the questions

thanks again

 

Norman

[dx100uk]

sri that post should be lead by 'adapt to your details!!'

 

dx