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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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diskmandave vs aqua card - MCOL action - ** Settled/Cheque Banked **


diskmandave
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I'll include that in the letter Mike..

 

This acceptance is conditional upon your client consenting that once the matter is discontinued, that no party

in this matter (including DLA Piper) may pursue the other for costs. The issue of a cheque will signify said consent.

OK ? Edited by diskmandave
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I'll include that in the letter Mike..

 

OK ?

 

Needs a sealed order really Dave, it should understand that it protects both parties and is in its interests to agree..... the court can't order a withdrawal/discontinuance so the effect is that you would be consenting to dismissal of the case on agreed terms.

 

You could bell the other side and state that you agree to its value of settlement but that it should go a little further and agree to file [at its cost] a consent to dismiss.

 

Something along the following lines should suffice.......... Check with Andy or sp first though, can't see there's anything I've missed but as always its best to double check.

 

 

CONSENT ORDER

 

Upon the parties hereto having agreed the terms hereof

 

BY CONSENT IT IS HEREBY ORDERED THAT:

 

1. The Defendant do pay the Claimant the sum of £650.00 on or before xxxx (date).

 

2. Upon payment being made pursuant to Clause 1 herein the Claimant's claim be dismissed.

 

3. The parties agree that the terms of this Order are in full and final settlement of this claim numbered xxxxxx at xxxxx County Court inclusive of interest, costs and Court fees.

 

4. There be no order as to costs.

 

The parties agree to an Order being made in the above terms.

 

 

Dated xxxxx

 

 

Claimant xxxxxxxxxxxx

 

Defendant xxxxxxxxxxxx

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Well done Dave ...nice to see you have not lost your touch:wink:

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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I've had a letter from Tameside County Court today asking for The £110 Court Fee by..xX.X..Xx...

Hearing date now set for 4th April.. Tameside C ounty Court.

 

So, if I don't get my cheque by the deadline stated in todays letter, the Court Fee will be

paid and the FULL amount will sought PLUS full costs.... Todays letter was sent 1st Recorded

before the 12 noon deadline..

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If it settles later than you requested and you've filed the fee you should still be able to request a full refund within the sct

 

Fee 2.3 is payable by the claimant except where the action is proceeding

on the counterclaim alone, when it is payable by the defendant:

on the defendant filing a pre-trial check list; or

where the claim is on the small claims track or the court fixes the trial date

or trial week without the need for a pre-trial check list, within 14 days of

the date of despatch of the notice (or the date when oral notice is given

if no written notice is given) of the trial week or the trial date if no trial

week is fixed.

Where a case is on the multi-track or fast track and, after a hearing date

has been fixed, the court receives notice in writing from the party who

paid the hearing fee that the case has been settled or discontinued then the

following percentages of the hearing fee will be refunded:

(i) 100% if the court is notified more than 28 days before the hearing;

(ii) 75% if the court is notified between 15 and 28 days before the hearing;

(iii) 50% if the court is notified between 7 and 14 days before the hearing.

Where a case is on the small claims track and, after a hearing date has

been fixed, the court receives notice in writing from the party who paid the

hearing fee, at least 7 days before the date set for the hearing, that the case

has been settled or discontinued the hearing fee will be refunded in full.

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Personally l would have told them if the money is not cleared funds in my account by xx date then you will be filing with the courts for the fees per letter received today

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I ment the hearing fee. Sorry for some reason not sleepng properly

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Congratulations!!!

 

I have my hearing coming up on 27 Feb so am waiting to see what happens.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Well done Dave....you really should be posting/advising more in Debt Collection.

 

 

Thread title amended.

 

 

Regards

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Good stuff Dave, well done :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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