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Hi All. I also am in a similar situation where TK Maxx have accused me of ticket-switching on 3 occasions in order to profit.

 

 

The police were called and I was arrested and charged with obtaining goods by deception but after being interviewed at the station no further action was taken. There was no theft however and the security staff said that all items involved were from TK Maxx.

 

it was a genuine mistake after wearing items at home I then returned them - all their tags are very non-specific so its hard to tell which tags are for which garments.

 

I now have RLP chasing me. After their first letter I (perhaps stupidly) replied and told them it was an error and I had not profited - basically what I had told the police.

 

Now they have sent another letter quoting Aerospace Publishing v Thames Water Utilities (2007) as a precedent and citing security staff costs and 'disruption to their business' as a basis for their demand.

 

They state that witness statement evidence demonstrating how my actions have have resulted in significant disruption to their client's business will be prepared once court proceedings are initiated. What should I do? Thanks in advance

Edited by citizenB
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Ignore them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Or consider billing them for the disruption to your life and inconvenience caused to you by them failing to give a proper description of items purchased on their receipts.

 

What do they expect you to do - pin the receipt to the item?

 

Wonder what happens if you take the wrong receipt with you if you have to return an item to poundland?

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We would be interested in seeing a copy of this letter they have sent you. If you could depersonalise it and post it on the forum that would be great. If you follow the instructions below you should have no problems.

 

Dx100 – Instructions on uploading pdfs

Scan the requiredletters/agreements/sheets

as a picture file

remove all personal info including barcodes etc. using paint

but leave all figures and dates.

Go to one of the many free online pdf converter websites

convert the image to pdf format.

or if you have PDF as an installed printer drive use that

open a new message box here

hit go advanced below the message box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB: you can set where it goes in the post by hitting insert inline.

Then hit reply button

With regard to this statement from your letter - It is my understanding that, according to Pre-action Conduct Rules, the following information is to be provided to you BEFORE they start litigation.

 

 

They state that witness statement evidence demonstrating how my actions have resulted in significant disruption to their client's business will be prepared once court proceedings are initiated. What should I do? Thanks in advance

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Meanwhile, ignore them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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