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HSBC Bank charges & DG solicitors


surrey_36
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My mum (75 years old) has just been the 02 shop in Penzance

and despite me asking her to wait for me to come with her

decided to go and sort it out on her own.

 

She has come away from the shop saying shes renewed her contract at £11 per month

but that shes just going to buy a handset on ebay!

 

I am so cross with the shop,

she should have had the choice of lots of phones from the shop as she was renewing with them

but instead they let her walk away knowing she said she would buy one sepertaely!

 

The sales assistants must have known what they were doing?

 

I think she has 24 hour to cancel but the annoying this is this has happened about the last 3 years.

 

I wish she had waited for me but I have one stubborn mother!

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