SOGA problem with Sony TV purchased from Comet

[martin g]

Hello,

 

I need some help from a SOGA expert.

 

My Sony Bravia failed after almost exactly 3 years needing a new circuit board at a total cost of £122. The TV new was over £600.

 

SOGA suggests that it should have lasted at least 6 years. Obviously I cannot go after Comet so my question is can I pursue Sony through SOGA, to the courts if needed.

 

Their so called customer service is based off shore with very poor english and they were most unhelpful.

I certainly won't buy Sony again.

 

Any advce would be welcome. I will write to them suggesting they cough up as a good will gesture but, given their attitude on the phone, I am not too hopeful.

 

Thanks

 

Martin g

[sequenci]

Hello there. A SOGA claim is against Comet, not Sony. I guess due to Comet's demise you'll need to make a claim against the liquidator or administrators.

[BankFodder]

Given the difficulties and the fact that it is three years old, I'm afraid that I wouldn't bother with the trouble if I were you.

 

Sorry

[martin g]

Thanks,

 

That's pretty much what I thought.

I will write to Sony anyway and see if they will make a goodwill payment.

 

Martin g

[kabukiman]

What about c/card avenue, does this apply under these circumstances?