general query for wonga

[turkwyfe4lyfe]

I dont have a loan or any debt to this company now but ive emailed them asking them to remove my account, my details off their databases, card details, and phone numbers yet i can still log in.

 

i received a response saying they confirm i dont have a loan or any outstanding balance

and that they hope to be of service again...

 

is there anything more I can do to remove my whole details off their systems does anyone know?

[Buluga]

The simple solution is that you do not log into their web site.No one else will be able to access your details.

[turkwyfe4lyfe]

Had to apply again for loan from wonga, to be repaid on may 6th 2013, but due to go away at the end of april and have just been paid from work, but my spare money from this months pay, and the spare from next months pay will not cover what im due to repay in May. what do i do? should i wait until default?

 

Problem being, the account where the loan is paid into, is different to the one to the one that pays it back.

Is it worth getting a prepaid card and changing the details, but also im scared that if i give the Prepaid card details and they cant take the full amount, they will use the other two account details they have.

[turkwyfe4lyfe]

Total to be paid back is £276

[Bombaymix]

Get in touch with Wonga via email. Explain your current financial difficulties and ask for a repayment plan.

 

Wonga have been rather accommodating for a while now and have set up repayment plans with not much hassle.

 

Would you be able to afford to pay back your loan over 12 months? £276 / 12 (about £23 a month?). Ask them if this is possible.

 

I've said recently that Wonga seem to be the best of a bad bunch!

[turkwyfe4lyfe]

I know this but i have two different bank accounts registered with their site...one is where loan is paid into, and other is where loan is repaid from. I worry that should i not be able to make the payment and they cant take it from the repayment account, they will strip other one.

[Bombaymix]

Erm. Ok. I think I understand. I think I went onto my online Wonga account and just updated my bank details to the account that I wanted them to take the money from.

 

Might be worth having a look online before contacting them.

[turkwyfe4lyfe]

I understand you but I cant change the place where the loan is paid into....I can only change where it goes from to repay them. Im concerned that they will raid the account where my loan is paid into if they cannot take it from the account they are supposed to.

[CFC88]

I currently have a wonga loan, I rang them and explained I could not make payment in 1. I asked for a repayment plan and they said ring 3 days before my due date. What info do I actually put in there online form when they send me the form? And do I need to make a payment on that day when I ring them?

[turkwyfe4lyfe]

No you dont need to make a payment. Their income and expenditure is their request but you are not obliged to complete it.

[turkwyfe4lyfe]

Only a judge/court is entitled to see the i/e form so you dont have to complete it.

[CFC88]

Thanks for that guys this has helped me alot as I have no idea how they go about it. Hopefully then I can just sort it on the phone to them tomorrow! I also dont want them to send any mail to my house, if I mention that to them it shouldn't be much of a problem hopefully! Thanks again guys

[turkwyfe4lyfe]

Thanks for that guys this has helped me alot as I have no idea how they go about it. Hopefully then I can just sort it on the phone to them tomorrow! I also dont want them to send any mail to my house, if I mention that to them it shouldn't be much of a problem hopefully! Thanks again guys

 

 

 

You should never deal with these on the phone as there is no proof of it. However if you choose this method you need to get a confirmation email that its been set up and all charges and interest have been frozen. You will need to keep pushing them.

[CFC88]

Yeah I spoke to them about a week before, and they said to ring 3 days before my due date. If I now ring them tommorow, should I say that I would like the confirmation e-mail and account to be frozen or won't that happen anyway if I set up a plan?

[turkwyfe4lyfe]

No it doesnt always happen. Make sure u got a confirmation email and make sure u demand they freeze the interest and charges!!

[turkwyfe4lyfe]

A friend of a friend asked me to ask you guys whether you know if Wonga take prepaid card details to help pay off their loan cos when theyve tried to give new details, it says 'mastercard debit and then it says there was a problem updating the bank details. Although it was a new prepaid card and the balance was zero. could this be why?'

[maroondevo52]

Hi turkwyfe4lyfe,

 

I've moved this thread to the PayDayLoans Forum and unapproved your duplicate post, you should get some help in this forum.

 

Regards,

 

Scott.

[banked]

Pre-paid cards can be detected by their card number. I would anticpate that Wonga's system detects them and forbids them to be used for setting up a payment authority. There are a number of exclusions for pre-paid cards such as pay-before-dispense petrol pumps so they are completely detectable in advance by merchants.

[turkwyfe4lyfe]

Thankyou. I wasnt sure if i had posted it in the right place.

[turkwyfe4lyfe]

ok so i will just tell him he will have to report his card hes got registered with them, as ' lost' so its blocked immediately.

[Conniff]

The numbers on the front of the card says what sort of card it is and the bank and a lot of other things.

[turkwyfe4lyfe]

Ok so there was no point in him getting the prepaid card then?

[scotgal68]

You said he already had the card and tried to give the details to Wonga?

[turkwyfe4lyfe]

Yes. He tried. But it said they encountered a problem.... like i said, it was a new p/p card with zero balance. But when you add a card, and it asks for the type of card...it has visa visa electron, couple of others, and Mastercard Debit... this p/p card is just mastercard only on logo.

[citizenB]

Yes. He tried. But it said they encountered a problem.... like i said, it was a new p/p card with zero balance. But when you add a card, and it asks for the type of card...it has visa visa electron, couple of others, and Mastercard Debit... this p/p card is just mastercard only on logo.

 

 

The idea with a prepaid card is to have money ON it before attempting to use it.