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Kim V Argos Store Card


KGutteridgeUK
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  • 4 weeks later...

I haven't heard anything from Argos since my letter, no communication at all except their next statement.

 

I know there was only one late payment charge of £20 but not sure when this was.

 

Will request for this as a refund - but do I need the exact date to proceed?

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  • 2 weeks later...

Talk about delaying tactics, Argos ignorned my first letter, responded to my second asking for £10 DPA then 40 days, I know it was only one payment of £20 but don't have the date, will have to send the £10 to get it moving again.....

 

Can't believe with the holiday forgot to pay this month, got charged £17.50 and found the last statement when I had to pay charges - don't need the DPA then.

 

Will send LBA asking for money back now

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  • 1 month later...

Received a reply from first letter - finally

 

Saying they are involved with the OFT because they are a store card, offered £30 to settle, and recommend the Direct Debit, first time been offered this facility.

 

They owe me £35 should I settle for £30 and set up the DD or fight it out for the full £35 plus interest by going to court?

 

Perhaps a bit petty to fight for the £5 plus - might give them a ring and try and bend their arm.

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  • 12 years later...

This topic was closed on 03/08/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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