Marbles Credit Card PPI Questions.

[sadwriter]

These are the figures i've come up with.

Do these look about right?

[ims21]

These are the figures i've come up with.

Do these look about right?

 

Forget this, this is not how a regulatory award on a credit card is calculated. The fosRunningSheet is the one you need to concentrate on.

 

Write to the lender and demand they send you a full breakdown.

 

That is the only way you will be able to compare their figures to yours.

[sadwriter]

Ok, sent today.

 

Thanx,

 

sadwriter.

[sadwriter]

Do they have to send me details?.

I sent the letter (21/09/13) requesting a full and detailed breakdown of the offers, yet i am still awaiting a reply.

They have had the letter as it shows that it was signed for on 24th.

 

Is my next move to inform FOS or, should i send another request to Marbles, explaining how annoyed i am that they have totally ignored my request?.

 

If i need to re-request, do i inform them that if they continue to ignore my letters, i will contact FOS?.

 

Thank You,

 

sadwriter.

[ims21]

If it were me I would send the a strong reminder and tell them that of you don't receive the analysis in, say 7 days, you will pass the matter to fos.

 

You cannot be expected to accept and offer if you have not been provided with full details as t how that offer is calculated.

[sadwriter]

Okies, thanks, ims,

 

Hows this looking:-

 

 

I wrote to you on 20/09/2013, requesting thatyou send me full details of the offers you have made in regard to my claim forPPI repayment.

 

As the letter was sent recorded, I have proofthat your company received it on 24/09/2013 and therefore I should have received some kind of acknowledgement since then, but (as you are fully aware)no letter of acknowledgement has been sent and I can only assume that youintend to totally ignore my request.

 

I am not in a position to accept or declineany offer which you have made until I have all the details required.

 

I am now demanding that you send me a FULL and DETAILED breakdown of the offer.

 

This is to include fulldetails of all interest charged to the account,

 

Any Compound Interest your offer includes,

 

Details of ‘Charges’ which you include withthe offer.

 

Without these details, I am unable to make adecision on whether to accept or decline any offer made.

 

If I do not receive any response in seven (7)days of you receiving this request, I will pass the matter on to the FinancialOmbudsman Service.

 

Yours faithfully.

[ims21]

Yes that will be OK