Urgent advise needed ( motability )

[Pretty-Pumpkin67]

Hi..

 

Just over 3 weeks ago my husband received his sleep test results back from his cardio consultant,

 

turns out he is suffering from mild sleep apnea ..

 

on the letter from consultant it stated he was to advise DVLA which he did that day and they told him best way forward is to surrender his driving licence which he has now done .

 

My hubby is getting high rate care/ mobility and he has a motability car which he can no longer drive until his sleep apnea is under control which could take months ,

 

rather than have a car sat outside being paid for but getting no use

 

i called motability who informed me because my husband was stopped from driving for 6 months 4 years ago

and had returned the car he had on motability at that time we would have to pay a fee of £250.00 to end this present contract with no ifs or buts.

 

.if this is the case how can this be right ?

 

told he cannot drive through consultant and dvla .

..where does the 250 go ?

and is there any advise somebody can give has theres noway possible we can afford to pay out that sort of money .

 

..i tried explaining to motability it wasnt through choice but they didnt seem interested or want to listern until we pay the £250 PLEASE HELP OR ADVISE ME

[dx100uk]

have you the contract t&C's

 

might be in there

 

dx

[Zonker]

Had a look at motability website and found this:

 

http://www.motability.co.uk/cs/groups/public/documents/document/bw9f/mdmw/~edisp/mo_030849.pdf

 

Its the motability car handbook. On pages 20/21 it says about handing the car back early. It goes on about needing a valid reason and that they would require a cancelation fee to cover their costs.

[Pretty-Pumpkin67]

Hiya .

Thankyou for your replies i have also read that too that there has to be a good reason for wanting to cancel and return the car which i think having no licence and not being able to drive by order of dvla and consultant is a good enough reason,it also states a charge of upto £250.00 ,trying to work out why they ask husband for the 250 aswell when it could be less????

 

ah well looks like theres noway round it will just not have to pay bills for a month instead and give motability 250 quid

[Zonker]

on page 21 :

 

'We may continue to receive your allowance until you have paid us any amount you owe. Also, you may not be able to lease another vehicle through Motability. If you have any questions, please contact us on

0845 456 4566. '

I think that may suggest that they wouldnt expect to have the £250 up front. Probably a good idea to ring and explain by paying it one go means hardship and wont be able to pay bills. I would also write to them asking how the figure of £250 is arrived at.

[Pretty-Pumpkin67]

I have already done all of this ,

 

told them there is nobody able to help us pay the 250 ,

 

they said until that is paid in full the car remains with us and we have to continue to have money stopped to pay for it

 

,told them also i wanted to know where this £250 comes from

 

they did actually state it was standard for cancelling agreements ,

we dont even want to return the car incase hubby is given the go ahead to drive again

 

we dont know whats happening yet could be 6 months or more and

 

we just dont see the point of having a car sat doing nothing and been payed for when we could perhaps do something more with the money thats paying for the car.

 

..oh by the way we have 1 year left on our agreement then we could have a new car through mobility if we wished to do so.

[Nystagmite]

Can you drive?

[Pretty-Pumpkin67]

No i cannot drive .......

[assisted blonde]

Do you have a relative or friend locally who could drive you? then you could put them on as a driver which would at least mean that the car was used until such time as your hubby can drive again.

[Pretty-Pumpkin67]

Only my father who is 72 not in the best of health himself so couldnt expect him to do it ... stinks to be honest

[Lillibelle]

I have an idea,,

I don;t know if it applies to contracts ending early so check it.

 

..I handed my car back at the end of my contract last year and 2 days later got a cheque from Motability for handing it back in good condition.

 

As I said,,I don't know if it will apply to your case but it's worth enquiring.

 

And it was for £250 funnily enough.

Edited November 23, 2012 by Lillibelle
afterthought

[stoney47]

did your husband speak to somebody from dvla medical services or just a normal operator

when i was diagnosed with medium level sleep apnea 5 years ago i spoke to dvla medical services and they sent me a form to fill out and send back ,with information about my condition ,consultant etc.they then informed me a few weeks later that i was ok to carry on driving

the same thing happened 2 years ago when i had a pacemaker fitted to cure an arrythmia problem

i cannot understand why they would want your husband to surrender his licence for mild sleep apnea, they might have just meant temporarily

i urge you to get your husband to get back in touch with them and speak to dvla medical section

regards stoney47

[michphil]

my husband suffers from sleep apoea when he was accessed the lady who did it said it was the worse case she had seen in the 10 years of her doing this job. He was given his cpap machine and told to inform the dvla that he had a machine . They sent him a form he filled it in and sent it back. He was never told to stop driving which I thought would have happened at the time as he is a hgv driver. The medical section at the dvla told him as long as he used his machine at night then he was able to drive with no problems. I would check with the hospital again they are probably saying do not drive until you feel confident enough that the cpap is doing it's job

[stevenm7412]

The contract your hubby signed when he picked up the car,states if you end early then you still have to pay until the end of contract,no matter what,oh,,unless the person dies, its a huge rip off i understand your situation,its good when they offer the scheme cant do enough for you,but watch them show the true colors if your circumstances change,all i can advise after 10 years on the scheme is find a friend to drive ,or fake your hubbys death lol.sorry seems they just want the money,till your due to hand back,then they just sell it on and keep that money also, i have just been told after all the cars i have had 5 to date that i cannot be put on the insurance due to 3 points i got for no L plates on a motorbike i had last year,but my nominated driver also has 3 points but he is ok to be on the cover note, so i have a car that i cant use unless i arrange my friend to drive me which is hard to do as he works almost 45 hrs a week,the mind boggles at the rules im not handing it back to still be paying for 3 yrs,i would rather see it rot, hope you get a result, good luck...

[assisted blonde]

The way I see i is that returning the car 4 yrs ago was ok but they are going to charge this time because you are doing it a 2nd time and your husband surrendered his licence he was not told he had to give it up